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Tia Clark

@tiaclark

Operations professional with 5+ years of leadership experience, skilled in healthcare, administration, team management, and customer service.

United States

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What I'm looking for

I'm looking for an operations, program administration, or compliance role where I can strengthen processes, maintain accurate confidential records, coordinate teams, and support organizational effectiveness in a structured environment.

Operations and administrative professional with 5+ years of leadership experience and a background spanning healthcare operations, team management, customer service, scheduling, quality assurance, onboarding, payroll, and records management.

I’m experienced in coordinating people, processes, and competing priorities while maintaining accuracy and keeping day-to-day operations moving. My background has strengthened my ability to solve problems independently, communicate across teams, improve workflows, manage confidential information, and quickly learn new systems and procedures.

I hold a bachelor’s degree in Business Management and am currently seeking a remote opportunity where I can bring my leadership, organization, communication, and problem-solving skills to a growing team. I’m especially interested in roles within operations, human resources, healthcare administration, customer success, project coordination, and team leadership.

Experience

Work history, roles, and key accomplishments

Technical Engineer

L3Harris Technologies

Mar 2023 - Apr 2025 (2 years 1 month)

Managed technical documentation, quality assurance, and compliance within a federally regulated defense environment. Conducted inspections, maintained accurate and confidential records, identified process improvements, and collaborated across departments to support quality standards and operational efficiency.

Documentation Quality Assurance Compliance Process Improvement Data Accuracy Across Platforms Microsoft Office

Parts House Supervisor

Blann Tractor

Jun 2021 - Apr 2023 (1 year 10 months)

Managed daily department operations, staff workflow, and more than $700,000 in inventory. Oversaw purchasing, vendor relationships, accounts payable and receivable, scheduling, task delegation, and customer service while coaching employees and improving department productivity.

Operations Management Inventory Management Purchasing Accounts Payable Accounts Receivable Vendor Management Team Leadership Customer Service Scheduling

Lead Support Coordinator

Palco, Inc. (PALCO)

Jan 2020 - Jun 2021 (1 year 5 months)

Led a team of 12 employees in a healthcare-support environment, managing scheduling, coaching, performance support, onboarding, background checks, orientation, employment documentation, payroll, and time verification. Maintained confidential records while supporting HIPAA and Medicaid compliance and ensuring accurate, timely administrative operations.