Courtney Fry
@courtneyfry
People-focused healthcare operations leader driving team performance and compliance.
United StatesWhat I'm looking for
I am a people-focused leader with 7+ years optimizing healthcare operations, revenue cycle functions, and higher-education residential life. I hire, train, and develop front-line teams, implement KPIs and workflows, and manage EHR and compliance tasks that reduced errors and supported CCBHC designation.
I combine event and budget management experience with crisis intervention and mental health advocacy, delivering measurable improvements in client service, collections, and staff performance across multi-site operations. I prioritize clear cross-functional communication, staff development, and building client-centered processes to sustain operational excellence.
Experience
Work history, roles, and key accomplishments
Supervisor of Business Operations
Radiant Health
Jul 2025 - Present (1 year)
Oversee front office operations across 3 locations, improving registration, insurance verification, and scheduling workflows; supported Director of Revenue Cycle with KPI reporting and helped achieve CCBHC designation that reduced error margins.
Resident Director
Crown College
Jul 2022 - Jun 2025 (2 years 11 months)
Managed residence life for up to 520 students, supervised 28 residential staff, and led training, event planning, and budget reconciliation to increase student engagement and operational consistency.
Assistant Manager of Personnel
The Branch Gathering Place + Coffee House
May 2021 - May 2022 (1 year)
Led full-cycle hiring and onboarding, managed schedules and staff training, and maintained service quality and operations as Assistant Manager after promotion from barista.
Managed events budget, coordinated programming and housing logistics for married-student housing and campus residences, and supervised desk staff to maintain front desk operations and resident services.
Created communications and marketing materials for the School of Theology and Ministry, managed newsletters and announcements, and provided administrative support to faculty and office operations.
Education
Degrees, certifications, and relevant coursework
Crown College
Master of Arts, Biblical Studies
Master of Arts in Christian Ministries with emphasis in Biblical Studies awarded in 2025.
Indiana Wesleyan University
Master of Arts, Biblical and Theological Studies
Master of Arts in Biblical and Theological Studies awarded in 2022.
Indiana Wesleyan University
Bachelor of Arts, Global Ministry and Pastoral Ministry
Bachelor of Arts in Global Ministry and Pastoral Ministry awarded in 2021.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Courtney?
You can contact Courtney and 90k+ other talented remote workers on Himalayas.
Message CourtneyGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
