Looking for a job

Tessa Jones

@tessaj

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Turning chaos into clarity! Heart, hustle, and data to results and make healthcare better for all.

United States

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What I'm looking for

I am looking for a role that allows me to leverage my healthcare administration skills in a collaborative environment, focusing on operational excellence and strategic growth.

I am a dedicated healthcare administration professional with over 7 years of experience in managing and optimizing workflows within healthcare settings. My career has been marked by a strong focus on team collaboration and strategic planning, which has enabled me to streamline operations and enhance productivity across various departments. I thrive in dynamic environments where I can leverage my skills in logistics, project management, and problem-solving to deliver consistent results.

In my most recent role as Operations Coordinator, I successfully led cross-functional teams to improve departmental efficiency for over 100 employees. My ability to manage customer relationships and collaborate with human resources has been instrumental in attracting qualified candidates and ensuring seamless communication between providers and patients. I am committed to maintaining high standards of compliance and confidentiality, particularly in adhering to HIPAA regulations while managing sensitive patient information.

My educational background includes a Master of Science in Health Administration, where I graduated magna cum laude, and a Bachelor of Science in Public Health. I am continuously seeking opportunities to grow professionally and contribute to organizations that prioritize operational excellence and patient care.

Experience

Work history, roles, and key accomplishments

Operations Coordinator

SSM Health

Oct 2023 - Nov 2024 (1 year 1 month)

Streamlined operational workflows and resource allocation systems, leading cross-functional teams to optimize daily productivity and enhance departmental efficiency for over 100 employees with clinics and providers. Managed customer relationships with detail on team interactions and methods of engagement.

Operations Management Microsoft Office

Administrative Assistant

Siskiyou Health Clinic

Oct 2022 - Oct 2023 (1 year)

Prepared and organized patient information for efficient access by healthcare providers, completing and validating accuracy for seamless communication between providers, patients, and vendors. Created high-quality documents for physicians and updated patient records while maintaining HIPAA compliance.

HIPAA Validation Communication Confidentiality

Administrative Manager

Full Spectrum Optometry

May 2018 - Mar 2022 (3 years 10 months)

Spearheaded operational excellence in a cold-start optometry clinic, establishing robust administrative foundations and workflow processes. Supervised staff, delegated tasks, and analyzed data to improve office productivity and ensure smooth daily operations.

Administration Workflows Productivity

Coordinator Assistant

Oklahoma Hospital Association

Aug 2017 - May 2018 (9 months)

Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to. Gathered and organized materials to support operations, meticulously reviewing and updating project plans to reflect changing needs and objectives.

Project Planning Material Organization Support Operations

Education

Degrees, certifications, and relevant coursework

Keiser University

Master of Science, Health Administration

Grade: magna cum laude

Activities and societies: Professional Development: Medical Billing/Coding

Graduated with a Master of Science in Health Administration in 2023, achieving magna cum laude honors. Engaged in professional development focused on Medical Billing/Coding.