Open to opportunities

Kiana Pairett

@kianapairett

Operations Coordinator specializing in multi-site healthcare workflow management to improve patient flow and compliance.

United States

Message

What I'm looking for

I’m looking for healthcare operations leadership where I can own workflow coordination, patient flow, and documentation compliance—monitoring issues in real time, improving processes, and reporting on performance to support efficient, high-quality care.

I’m an Operations Coordinator specializing in large-scale healthcare operations across multiple sites. I coordinate workflow execution, patient flow, and documentation processes to enhance patient care delivery while staying aligned with compliance standards.

In my current Project Manager – Operations / Healthcare Events role, I act as a primary point of contact between clinical staff, leadership, and external partners. I monitor workflows and resolve operational issues in real time, and I track and report key metrics like patient throughput and documentation completion using Microsoft Excel.

Previously, I supported healthcare data operations and hospital-based technical workflows—entering and verifying sensitive patient data with confidentiality, and troubleshooting system and process issues to minimize disruptions. I also managed scheduling and administrative workflows in a healthcare services environment, implementing documentation accuracy and inventory tracking improvements.

Experience

Work history, roles, and key accomplishments

Current

Project Manager (Operations)

Current

QTC Health Services (Leidos)

Dec 2023 - Present (2 years 7 months)

Coordinated large-scale healthcare operations across multiple sites, including scheduling, logistics, staffing, and execution. Managed workflow coordination, patient flow, and documentation processes; monitored workflows in real time, resolved operational issues, and tracked/report key metrics using Microsoft Excel.

Healthcare Project Coordination Operations Coordination Stakeholder Engagement Workflow Optimization Issue Resolution Data Reporting Scheduling Cross Functional Communication Process Improvement

Data Entry Technician (Healthcare Data)

All In Solutions

Sep 2023 - Dec 2023 (3 months)

Entered, verified, and maintained sensitive patient data to ensure confidentiality and accuracy. Reviewed medical records to extract patient information, generated reports, and supported data tracking initiatives in Microsoft Excel.

Data Entry Data Verification Medical Records Review Confidentiality Data Reporting

Technical Support Specialist

Diligent Robotics

Jan 2022 - Jul 2023 (1 year 6 months)

Provided real-time operational and technical support in a hospital environment to maintain workflow continuity. Troubleshot and escalated system/process issues, coordinated with clinical staff and stakeholders, and analyzed operational data to identify process improvement opportunities.

Technical Support Troubleshooting Technical Escalation Process Improvement Workflow Optimization Stakeholder Engagement Cross Functional Communication

Office / Operations Administrator

Spectrum Autism Services

Mar 2021 - Jan 2022 (10 months)

Managed scheduling, client records, and administrative workflows in a healthcare services environment. Maintained accurate documentation and implemented an inventory tracking system to improve organization and resource management.

Scheduling Workflows Documentation Management Client Records Inventory Management Process Improvement