Taryn User
@tarynuser1
Experienced customer service leader with 10+ years improving support operations and driving client satisfaction.
What I'm looking for
I am an experienced customer service professional with over a decade in call center and healthcare environments, currently pursuing undergraduate studies at Ultimate Medical Academy. I have a proven track record improving customer support response times by more than 30% and managing large teams of over 20 members.
I excel at objection handling, lead generation, EHR and CRM system use, and delivering exceptional client experiences across inbound and outbound channels. My background includes caregiving and personal assistant roles that reinforce my patient-focused communication and reliability.
I am adaptable and willing to relocate, authorized to work in the US, and seeking roles where I can apply my operations, customer support, and sales skills to drive service quality and team performance.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Lets Take Surveys
Aug 2024 - Dec 2025 (1 year 4 months)
Provided survey administration via phone, email, and chat, recorded responses accurately, and reported inconsistencies to maintain data integrity while ensuring high customer satisfaction.
Caregiver / Personal Assistant
Independent Home Health Care
Jul 2020 - Jul 2024 (4 years)
Assessed medical needs and provided daily in-home care including medication management, housekeeping, and companionship to ensure client safety and comfort.
Customer Service Representative
Faneuil
Dec 2019 - Jul 2020 (7 months)
Handled customer inquiries, processed orders, and resolved complaints across multiple phone lines to maintain service levels and accurate account information.
Customer Service Representative
Sykes Enterprises
Jul 2018 - Dec 2019 (1 year 5 months)
Served as first point of contact in a high-volume call center, managing inbound calls, chats, and emails while accurately logging interactions and providing policy guidance.
Caregiver / Personal Assistant
Olivarez Healthcare
Oct 2015 - Jun 2018 (2 years 8 months)
Provided daily caregiving services including medication assistance, household tasks, and emotional support to ensure client well-being and consistent care delivery.
Education
Degrees, certifications, and relevant coursework
Ultimate Medical Academy
Undergraduate studies, Undeclared/General Studies
Currently pursuing undergraduate studies in general education with coursework related to healthcare and allied health professions.
Liberal High School
High School Diploma, General Education
2003 - 2007
Completed general education (high school diploma or GED) at Liberal High School from 2003 to 2007.
Availability
Location
Authorized to work in
Job categories
Skills
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