SN
Open to opportunities

Sussan Ndunaka

@sussanndunaka

Reliable Back Office Processing Analyst with strong client relationship skills.

Nigeria

What I'm looking for

I seek a dynamic role that fosters growth, collaboration, and innovative problem-solving.

I am a dedicated Back Office Processing Analyst with extensive experience in managing financial transactions and ensuring the smooth onboarding of new hires. Currently working with Deel Inc., I have honed my skills in processing payroll, reconciling accounts, and implementing process improvements that enhance efficiency. My role involves collaborating with various internal teams to deliver exceptional customer experiences and support.

Previously, as a Relationship Officer at Access Bank PLC, I successfully built and maintained strong business relationships with customers while addressing their inquiries and promoting banking products. My background in sales and marketing, combined with my analytical skills, has enabled me to generate effective marketing strategies and provide valuable insights into customer needs. I am committed to continuous learning and professional development, as evidenced by my recent certifications in customer service and client management.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

ES

ESUT Business School

MBA, Business Administration

2023 - 2024

FO

Federal University of Technology Owerri

B.Tech, Agricultural Economics

2010 - 2015

Grade: 2:1, Second Class Honours, Upper Division

Studied Agricultural Economics, focusing on the economic principles related to agriculture and the agricultural industry.

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Sussan Ndunaka - Back Office Processing Analyst - Deel Inc. | Himalayas