@karimotonifade
I support banking customers, digital services, KYC compliance, and data-driven decisions.
NigeriaI'm supporting customers at Access Bank Plc by resolving enquiries, processing account maintenance requests, and promoting digital banking channels and suitable products.
I maintain KYC compliance, accurate customer records, and confidentiality while collaborating with internal teams to resolve issues promptly.
My background spans customer service, reception, sales, and teaching, alongside data analytics skills in Microsoft Excel, SQL, and Power BI.
Work history, roles, and key accomplishments
Access Bank Plc
Aug 2025 - Present (1 year 1 month)
Deliver exceptional customer service, resolve inquiries, process account maintenance requests, and promote digital banking channels. Ensure KYC compliance and maintain accurate customer records.
Submed Nigeria Limited
Jan 2023 - Dec 2024 (1 year 11 months)
Managed front desk operations, customer enquiries, appointments, records management, and administrative support.
Matryl Enterprise
Jan 2019 - Dec 2021 (2 years 11 months)
Built customer relationships, generated leads, and consistently supported sales targets.
Demsol Mercy School
Jan 2018 - Dec 2019 (1 year 11 months)
Prepared lesson plans, monitored student progress, and communicated with parents.
Degrees, certifications, and relevant coursework
Higher National Diploma, Science Laboratory Technology
Earned a Higher National Diploma in Science Laboratory Technology with a focus on Biochemistry.
Data Analytics Certificate, Data Analytics
Completed a Data Analytics Certificate program.
Software and tools used professionally
NigeriaYou can contact Karimot and 90k+ other talented remote workers on Himalayas.
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