At Guardian Life Insurance, I developed personalized insurance plans aligned with clients’ financial goals, covering life, disability, and retirement products. I guided clients through underwriting, documentation, and policy submissions.
I maintained client relationships with regular follow-ups and policy reviews, answering questions and addressing concerns.
At checkers Africa Limited, I investigated and resolved customer complaints, escalating complex issues when necessary. I also shared product information and reported customer feedback.
At Solarkem Technologies Logistics Ltd, I supported sales proposals and maintained customer records in the CRM system. I also coordinated shipment updates and responded to customer inquiries.
