Shadrack Muthama Muendo
@shadrackmuthamamuend
Experienced professional in relationship management and business development.
What I'm looking for
I am an experienced professional with a proven track record in relationship management, business development, and talent support. My expertise lies in leveraging CRM tools, data analysis, and customer outreach to drive engagement and foster business growth. I am a strong communicator with a passion for community engagement and leadership, fluent in both English and Kiswahili, and proficient in advanced AI tools.
Currently, I serve as a City Community Fellow and Relationship Manager at ALX in Nairobi, where I have successfully cold-called over 500 individuals to build relationships and enhance community involvement. My efforts have led to a 25% increase in event participation and significant boosts in program engagement through targeted outreach initiatives. I have also excelled in roles such as Account Manager and Talent Support Associate, where I utilized my skills in data management and customer relationship optimization to achieve high satisfaction scores and successful recruitment outcomes.
Experience
Work history, roles, and key accomplishments
City Community Fellow
ALX
Jul 2024 - Present (10 months)
As a City Community Fellow, I engaged over 500 individuals through cold-calling and organized events to enhance community involvement. I utilized CRM software for relationship management and spearheaded engagement events, significantly boosting participation.
Community Champion
ALX
Jun 2024 - Present (11 months)
As a Community Champion, I facilitated events and submitted proposals to expand initiatives. I organized alumni events with over 500 participants, enhancing engagement and network growth.
Fellowship Ambassador
The ROOM Fellowship
Sep 2023 - Present (1 year 8 months)
Chosen as a Fellowship Ambassador, I actively promoted fellowship benefits and engaged in missions to expand networks. I accessed coaching and recommendations for personal and professional growth.
Account Manager
Adbot
Jul 2024 - Aug 2024 (1 month)
In my role as an Account Manager, I presented product demos and created targeted ad content to enhance client campaigns. I leveraged CRM tools to monitor performance metrics and optimize customer outreach.
Talent Support Associate
Sand Technologies
Mar 2024 - Apr 2024 (1 month)
As a Talent Support Associate, I executed a talent outreach program engaging over 6,000 candidates and managed data collection for 300+ candidates using ATS software. I collaborated with teams across Africa to ensure exceptional candidate support.
Data Mapper & Sales Business Developer
Sand Technologies/ALX
Sep 2023 - Dec 2023 (3 months)
In this role, I analyzed market data and conducted outreach to employers, building relationships and securing collaboration opportunities. I maintained documentation of job opportunities and ensured precise candidate-job matches.
Education
Degrees, certifications, and relevant coursework
University of the People
Bachelor of Science Associate, Business Administration
2023 - 2025
Pursuing a Bachelor of Science Associate in Business Administration, focusing on foundational business principles and practices to prepare for a career in business management and administration.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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