Open to opportunities

Rita Njuki

@ritanjuki

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Results-driven Business Development Executive with 10+ years of experience.

Kenya

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What I'm looking for

I am looking for a role that fosters growth, values collaboration, and emphasizes customer-centric strategies.

I am a results-driven Business Development Professional with over 10 years of experience in customer relationship management, sales strategy, and revenue growth. My proven ability to drive customer growth strategies and optimize P&L performance has enabled me to enhance market penetration through data-driven decision-making. I excel in negotiating trade terms, managing high-value accounts, and executing customer-centric business plans to maximize profitability.

Throughout my career, I have successfully expanded key account portfolios and achieved significant revenue growth by developing winning value propositions and securing long-term contracts. My expertise in business intelligence and sales data analysis has allowed me to lead initiatives that improve operational processes and enhance customer engagement. I am committed to leveraging market insights to optimize sales performance and drive business objectives.

Experience

Work history, roles, and key accomplishments

Development Manager

Strathmore University Foundation

Jun 2024 - Sep 2024 (3 months)

Developed and executed donor engagement strategies, strengthening long-term customer relationships and securing high-value partnerships. Created targeted, fundable project proposals aligned with donor requirements, applying data-driven decision-making to enhance funding success. Led donor cultivation and stewardship, optimizing account management practices to increase philanthropic contributions.

Donor Engagement Fundraising Data Driven Decision Making Market Research Account Management Business Intelligence

Business Executive Officer

Royal Media Services Limited

May 2013 - Dec 2022 (9 years 7 months)

Drove sales and business development, achieving a 30% revenue increase over target through strategic account management and long-term partnership development. Developed data-driven business strategies, securing high-value contracts by aligning proposals with market needs and optimizing project conversion rates. Led cross-functional teams in executing customer-driven growth initiatives, improving c

Business Development Key Account Management Sales Growth Negotiation Market Analysis Business Intelligence Customer Retention Contract Management

Customer Service Officer

Sidian Bank Limited

Feb 2013 - Apr 2013 (2 months)

Managed high-volume customer interactions, ensuring efficient service delivery and client satisfaction by applying deep product knowledge to provide tailored financial solutions. Processed financial transactions with precision, reinforcing data accuracy and compliance in banking operations. Conducted market analysis, identified customer trends, and utilized consumer insights to refine service offe

Customer Service Customer Satisfaction Product Knowledge Market Analysis Consumer Insights Data Driven Decision Making

Education

Degrees, certifications, and relevant coursework

Kenyatta University

Bachelor of Commerce, Accounting

Completed a comprehensive program focusing on business principles and accounting practices. Gained expertise in financial management, auditing, and taxation, preparing for a career in commerce.