I’m looking for a remote U.S.-based role (with travel as needed) where I can apply my hybrid background in product operations, UX/service design, Salesforce/low-code development, and AI workflow automation.
Seth Fannin
@sethfannin
Cleared PM & Salesforce (ex‑Leidos) | 14 Yrs in Defense & GovTech Modernization | Product Ops • GTM Automation • AI Workflows • UX Strategy
What I'm looking for
I’m a systems-first builder with 14+ years in cleared federal IT and 10+ years of independent work launching internal tools, automations, UX systems, and AI prototypes that simplify complexity and accelerate adoption.
At Leidos (SMIT), I spanned roles as an IT Project Manager and Salesforce Developer, driving agile infrastructure projects while self-learning Salesforce in 4 months. I deployed automation across compliance-heavy DoD business units, working daily in ATO, RMF, and COTS-aligned environments under Secret clearance (and eligible for Public Trust). My strength lies in bridging mission-focused stakeholders with technical execution at pace.
Outside of my day job, I build products, internal tools, and run AI experiments using tools like Clay, Airtable, Make.com, Webflow, Figma, Supabase, and prompt / agent tooling (LangChain, Claude, Cursor) to solve messy workflows, whether it’s a startup or an enterprise team ready to scale. I integrate UX strategy, service design, and product ops thinking to deliver prototypes and systems that scale, whether starting from zero or overhauling legacy friction.
🔧 Core Strengths
•Systems thinking + cross-stack automation fluency
•UX / service design in compliance-driven orgs
•Self-led builds: prototypes, demos, and tooling
•Deep domain fluency: ATO, COTS, ICT, RMF, GovTech operations
•Full lifecycle execution: discovery → prototype → iteration → adoption
•Comfortable in hybrid roles (Product Ops, AI / Ops, UX Strategy, Internal Enablement)
📍 Open to remote U.S. roles in:
Product Ops | UX / Service Design | AI / Agent Tooling | Internal Systems | Salesforce / Business Ops | CS / Enablement
🔗 Explore my work and demos:
GitHub Portfolio: https://github.com/sethfannin/portfolio
Experience
Work history, roles, and key accomplishments
Dual-hatted as Project Manager and Salesforce Developer. Led Navy IT projects under CPFF/FFP, managing requirements (RTM/SRS), ATO/RMF compliance, and stakeholder alignment. Built Salesforce automations that cut proposal cycle time by 70%, deployed solutions via Dev to QA to Production environments, and created dashboards/playbooks to support leadership decisions.
Managed procurement workflows, vendor contracts, and SLA compliance for defense IT programs. Coordinated with finance on BOEs, WBS, and charge code assignments. Partnered with engineering and PM teams to align supply chain, procurement, and program delivery under FAR and DOD standards.
Data Management Analyst
Augustine Consulting Inc.
Oct 2016 - Feb 2018 (1 year 4 months)
• Developed a Unified Trouble Ticket System tool with a custom interface using BMC Remedy Suite to support the Army's Network Integration Test & Evaluation and Joint War Fighter Assessment Program, utilizing a proprietary database system through Brigade Modernization Command's ITSM Suite and SAP Business Objects Reporting.
Logistics Analyst
SAIC
Aug 2012 - Jul 2016 (3 years 11 months)
Provided logistics and supply chain coordination for Army operations. Oversaw requisitions, vendor deliveries, and compliance with procurement guidelines. Supported mission readiness by ensuring accurate supply tracking, workflow documentation, and alignment with Army logistics requirements.
Motor Transport Operator Specialist
United States Army
Jan 2008 - Jun 2012 (4 years 5 months)
Operated and maintained a wide variety of vehicles and equipment in the United States Army.
• Supervised and trained a team of up to 20 personnel on proper safety protocols, maintenance, and operations.
• Conducted preventive and corrective maintenance on vehicles, including engine, transmission, and fuel systems.
• Transported personnel and cargo safely and timely, for long distances.
Operationalized legacy Oracle/Siebel reporting into Databricks SQL and designed data validation and reconciliation workflows that improved reporting accuracy and reduced manual Excel-based reporting. Partnered on Power BI strategy and enabled Sales & Service teams with ad-hoc SQL analysis to reduce decision latency.
Project Manager & Salesforce Developer
Leidos / Navy SMIT
Jun 2021 - Jul 2025 (4 years 1 month)
Delivered enterprise Salesforce solutions and automations via SFDX/VS Code pipelines, cutting proposal cycle time by 70% and improving data integrity across Proposal Ops and CRM; built executive dashboards and Power BI reporting playbooks to improve KPI visibility.
Procurement Project Manager
Perspecta
Mar 2018 - Feb 2021 (2 years 11 months)
Managed 20–30 Navy procurement projects concurrently, implemented a vendor evaluation framework and dashboards that reduced PO delivery time by 50% and supported $20M revenue growth while ensuring FAR compliance.
Management Analyst III
Augustine Consulting
Nov 2016 - Mar 2018 (1 year 4 months)
Managed ticketing and knowledge systems (BMC Remedy, SharePoint) and delivered structured data and executive briefings to leadership, improving visibility and decision support for Army programs.
Motor Transport Operator
U.S. Army
Jan 2008 - Jun 2012 (4 years 5 months)
Supervised 20+ personnel and managed safe transport operations in Fort Bliss and South Korea, improving route planning and operational efficiency through leadership and process discipline.
Education
Degrees, certifications, and relevant coursework
Park University
Bachelor of Science, Business & Logistics Management
2013 - 2015
Tech stack
Software and tools used professionally
Stripe Billing
Looker
Data Studio
GitHub
Salesforce
Streak
Lucidchart
Google Docs
Microsoft SharePoint
Mailchimp
mailerlite
Gmail
Google Drive
Dropbox
Google Analytics
Databricks
Figma
Adobe InDesign
Microsoft Teams
Zendesk
Jira
React
JavaScript
HTML5
CSS 3
Retool
Microsoft PowerApps
HubSpot
Bubble
Coda
Stripe
Google Workspace
Confluence
Trello
Asana
Notion
Google Sheets
Microsoft Excel
Webflow
Vercel
OneNote
monday.com
Visual Studio Code
SendGrid
Miro
Google Meet
Zapier
NoCodeSetup
MailChimp Email Blueprints
Gumroad
Canva
Microsoft Power BI
SQL
Hotjar
Microsoft Visio
Airtable
Hugging Face
ADP
Integromat
Supabase
LangChain
OpenAI API
Anthropic Claude API
Cursor
GitHub Copilot
N8N
Make
Phase
Bridge
Durable
Task
Remote
Safe
Jan
Availability
Location
Authorized to work in
Portfolio
github.com/sethfannin/portfolioSalary expectations
Social media
Job categories
Skills
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