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Jin YooJY
Open to opportunities

Jin Yoo

@jinyoo

Product leader turning broken workflows into usable products for large-scale missions.

United States
Message

What I'm looking for

I’m open to senior product roles and fractional engagements—partnering with teams navigating complex transformation or 0-to-1 builds, where I can align stakeholders, modernize operations, and ship products people actually use.

I’ve spent 15 years solving “broken workflow” problems by aligning people, clarifying requirements, and shipping products that actually get used. I’m a product leader who’s led products serving 24M+ users and managed $130M+ budgets, with a track record of cutting delivery cycles by 90% in environments where failure wasn’t an option.

Most recently, as Senior Product Manager at the U.S. Department of State, I scaled Online Passport Renewal to 70,000 applications per week and improved fulfillment time by 20%. I drive outcomes through user research and cross-functional execution—like achieving a 95% positive customer feedback rate, cutting deployment failures by 50% and release cycles from 6 months to 2 weeks, and helping lay the foundation for future AI/ML development.

Experience

Work history, roles, and key accomplishments

Nyoo Studio logoNS
Current

Co-Founder

Mar 2026 - Present (5 months)

Co-founded Nyoo Studio to build and lead product efforts.

U.S. Department of State logoUS

Senior Product Manager

Mar 2020 - Sep 2025 (5 years 6 months)

- Scaled the Online Passport Renewal service to 70,000 applications per week and cut fulfillment time by 20% by aligning stakeholders and cross functional teams to the established product roadmap, key performance indicators (KPI).
- Achieved positive customer feedback rate of 95% by conducting deep-dive usability testing and translating complex customer pain points into crisp product requirements.

U.S. Department of State logoUS

Branch Chief (Acting)

Dec 2023 - Apr 2024 (4 months)

- Ensured 100% on-time delivery across 10 product lines with $130M budget and 265 personnel as both Contract Officer Representative (COR) and Government Technical Monitor (GTM).
- Boosted overall team performance 20% by redesigning roles, aligning responsibilities to strengths, and instituting data-driven performance metrics.
- Reduced decision-making bottlenecks by 40% by leading portfolio-wide i

Accenture Federal Services logoAS

Product Manager

Oct 2018 - Mar 2020 (1 year 5 months)

- Reduced vulnerability mitigation time by 40% across all DOD solutions by managing the 0 to 1 rollout of the automated Security Technical Implementation Guide (STIG) Vulnerability Remediation Platform.
- Accelerated delivery and velocity of automation features by 30% by rebuilding and prioritizing a 150+ item technical backlog.
- Selected to lead AI/ML research across federal operations, identify

LDC Artist Rep logoLR

Consultant

Oct 2015 - Jan 2016 (3 months)

- Brought newly established talent agency fully up and operational within 3 months by building frameworks and digital infrastructure custom designed for veteran talent agent.

EXP CULTURE LLC logoEL

Founder

Feb 2015 - Oct 2015 (8 months)

- Developed a boot-strap business model using niche marketing and web content distribution
- Achieved customer buy-in by developing an MVP product and collecting collaborative feedback through usability testing and deep-dive interviews with stakeholders and customers.
- Increased name recognition and value by collaborating with partners including Red Bull to produce successful localized events

Nyoo Co. logoNC

Founder

Aug 2014 - Oct 2015 (1 year 2 months)

Founded Nyoo Co. and led early product and operational efforts.

Unison logoUN

Software Quality Assurance Analyst

Dec 2012 - Apr 2014 (1 year 4 months)

Formerly known as FedBid, Inc

- Increased QA test completion rate by 50% by designing UI testing automation scripts using Python, VB scripts, and Selenium.
- Achieved less than 2% defect rate in production by designing and implementing the QA testing procedures for monthly software releases.
- Led testing efforts of mobile integration of the FedBid web application.
- Recognized for developing and

Unison logoUN

Market Specialist

Jul 2012 - Dec 2012 (5 months)

Worked as a Market Specialist at Unison.

Education

Degrees, certifications, and relevant coursework

WB

William & Mary – Raymond A. Mason School of Business

BBA, Process Management & Consulting, Entrepreneurship

2007 - 2011

WB

William & Mary – Raymond A. Mason School of Business

Bachelor of Business Administration, Process Management & Consulting, Entrepreneurship

2007 - 2011

Earned a Bachelor of Business Administration with a focus on Process Management & Consulting and Entrepreneurship.

Tech stack

Software and tools used professionally

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