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Robert Gendron

@robertgendron

Program manager at U.S. Army Reserve advising senior leaders and coaching a technical team on operational planning.

At U.S. Army Reserve, I advise senior leaders on complex operational questions, turning findings into planning recommendations and executive briefings. I also lead and coach a six-person technical team through training and assessments.

At Lowe's Companies, Inc., I led a GCP data platform migration connecting 39 streams from 20 systems, coordinating engineering, IT, and operations. Delivery velocity improved 9%.

At Raft, I owned requirements and prioritization for a federal platform serving 1–2 million users. I helped improve on-time delivery by 31% and customer satisfaction by 20%.

At Accenture, I led transformation and governance workstreams, built business and value cases, and managed a smart meter rollout roadmap and budget. Earlier, with the U.S. Army, I improved supply chain processes, saving $950,000 in one year while maintaining equipment readiness.

Experience

Work history, roles, and key accomplishments

Current

Technology Operations Advisor

Current

U.S. Army Reserve

Oct 2024 - Present (2 years)

Advises senior leaders on complex operational questions and leads a 6-person technical team through training and assessments, standardizing processes and translating results into recommendations.

Operations Leadership Process Standardization Executive Briefings

Senior Product Manager

Lowe's Companies, Inc.

Dec 2024 - Oct 2025 (10 months)

Synthesized performance data into executive reporting and led a GCP data platform migration integrating 39 streams from 20 systems, improving delivery velocity by 9%. Led a machine learning-driven demand forecasting product that improved accuracy by 3% across 137 distribution centers.

Product Management GCP Data Migration Machine Learning Demand Forecasting Executive Reporting

Technical Product Manager

Raft

Mar 2024 - Oct 2024 (7 months)

Owned requirements and prioritization for a federal platform serving 1-2 million users, translating stakeholder needs into a structured roadmap. Escalated delivery risks with resolution paths, improving on-time delivery by 31% and helping secure a $7.5M contract extension.

Product Management Requirements Roadmapping Stakeholder Management Risk Management

Operations Advisor

U.S. Army Reserve

Oct 2020 - Oct 2024 (4 years)

Served part-time as an advisor coordinating partner organizations and conducting critical-infrastructure and operational-readiness assessments, evaluating emergency procedures and continuity protocols.

Operations Assessments Emergency Procedures Continuity Planning

Strategy and Transformation Consultant

Accenture

Mar 2021 - Mar 2024 (3 years)

Briefed C-suite stakeholders on findings for an $11B divestiture spanning 150 sites, managing schedule, risks, and executive reporting. Led governance for a 58,000-employee Agile transformation and built 23 business cases for process improvements.

Strategy Transformation Governance Agile Business Case Development Executive Reporting

Program Manager

U.S. Army

Oct 2014 - Oct 2020 (6 years)

Identified and fixed supply chain inefficiencies, saving $950,000 in one year. Authored SOPs standardizing planning across staff sections supporting 551 personnel and $100M in equipment, improving output from 72% to 93%.

Program Management Supply Chain Process Improvement SOP Development

Education

Degrees, certifications, and relevant coursework

UNC Kenan-Flagler Business School

Master of Business Administration, Business Administration

Pursued a STEM-designated Master of Business Administration with relevant coursework in corporate strategy, financial accounting, finance, statistics, business modeling, strategic operations, managing innovation, managerial decision-making, and Python.