Open to opportunities

Sayan Bose

@sayanbose

Message

I build revenue operations, sales funnels, and D2C businesses that drive measurable growth.

India

Message

What I'm looking for

I'm looking to lead revenue, sales, or business operations where I can turn business objectives into scalable CRM workflows, campaign journeys, dashboards, SOPs, and measurable sales processes.

I've built and operated revenue engines at Ethos India, Ecom Express, MoneyTap/Freo, UrbanCompany, and Knitlly. At Ethos India, I designed Regal.ai campaign journeys, outbound call flows, and a Call 1-Call 9 diagnosis framework to strengthen lead follow-up, routing, contactability, and conversion governance.

As co-founder and Business Head of Knitlly, I lead a design-led streetwear business across Shopify, product launches, vendor coordination, D2C sales, B2B orders, fulfillment, and customer experience, moving 1,250+ pieces through early channels. Earlier, I improved document quality from 75% to 92% at MoneyTap/Freo, launched operations in 13 cities, and generated INR 3.5 Cr monthly revenue at UrbanCompany through category operations and demand planning.

Experience

Work history, roles, and key accomplishments

Current

Co-Founder & Business Head

Current

Knitlly Original

Nov 2025 - Present (9 months)

Co-founded and built a design-led Indian streetwear brand, leading business strategy, product launches, pricing, operations, and sales. Managed website development, product operations, and founder-led sales engine.

Business Strategy Product Launch Pricing Operations Customer Experience Shopify Codex Vendor coordination Inventory Planning D2C Sales B2B Sales Brand storytelling SOPs

Revenue Operations Manager

Ethos India

Nov 2024 - Nov 2025 (1 year)

Owned daily RevOps health for sales and contact-center systems, ensuring smooth call routing, queue logic, and campaign execution. Built and maintained Regal.ai campaign journeys and call flow frameworks.

Revenue Operations Salesforce Regal Tableau Coefficient Google Sheets Call Flow Diagnosis Funnel Analytics SOPs

Sales Program Manager

Ecom Express Limited

Dec 2022 - Oct 2024 (1 year 10 months)

Spearheaded Freshsales CRM 2.0 for multiple sales teams, streamlining lead management and pipeline visibility. Launched digital sales initiatives and built lead workflows across various channels.

Sales Operations Freshsales CRM Lead Management Marketing Campaigns MIS Incentive Programs Stakeholder Management

Operations Manager

MoneyTap - A Freo Product

Jul 2019 - Nov 2022 (3 years 4 months)

Improved document quality from 75% to 92% in Delhi-NCR through process redesign and training. Launched operations in 13 cities post-COVID and established a WATI-led WhatsApp campaign team.

Operations Management Process Improvement Quality Assurance team training Wati WhatsApp Automation Campaign Operations

Category Manager

UrbanCompany

Jun 2017 - Jun 2019 (2 years)

Generated INR 3.5 Cr monthly revenue from Yoga & Fitness and SPA categories, achieving 10% month-on-month growth. Onboarded 250 professionals and managed 200+ partners.

Category Management demand planning Supply Management Partner Onboarding Revenue Growth Data Analysis