Open to opportunities

Sanae Yamashita

@sanaeyamashita

People-focused, curious, and adaptable HR professional with an international background and a natural ability to connect people and process.

Brazil

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What I'm looking for

People Operations, Talent Acquisition, HR, Learning & Development, and Operations

My career has never been linear—and I see that as one of my greatest strengths. Starting in HR, I moved beyond traditional HR functions into process improvement, technology, data, recruitment, learning, and operations. At Philips and BIC, I was already exploring how technology and automation could improve HR processes and create better experiences for employees and leaders.

I’m naturally curious about people and how their experiences shape the way they work. Whether managing high-volume recruitment, training teams, improving processes, or supporting leadership decisions, I focus on building strong relationships and finding practical ways to create a better experience for the people involved.

What I bring is a hybrid perspective: I understand people, but I’m equally comfortable with data, systems, processes, and operational challenges. I can work independently, collaborate across cultures and time zones, and move comfortably between strategic thinking and hands-on execution.

I’m particularly interested in remote, international environments where I can contribute across People Operations, Talent Acquisition, HR, L&D, Recruitment, and Operations, especially in roles where people, technology, and business intersect.

Experience

Work history, roles, and key accomplishments

Delivery Executive – Data Management

Foundry

Mar 2024 - Mar 2026 (2 years)

Led B2B campaign delivery across US, EMEA, Benelux & APAC, translating requirements into structured data workflows.
Analysed campaign processes, resolved data gaps, and deployed vendor training to improve adoption, quality, and consistency.
Reduced system errors by 10% through process improvement, training, coaching, and cross-functional collaboration.

Data Management B2B Marketing Training Vendor Management Cross Functional Collaboration Process Improvement

Processing Specialist

Foundry

Sep 2023 - Apr 2024 (7 months)

Managed advanced data processing of high-volume datasets using Excel functions, ensuring accuracy and compliance with GDPR, CASL, and CCPA. Liaised with campaign managers and QA teams to resolve data issues.

Data Processing Excel XLOOKUP Data Validation GDPR CASL CCPA Data Governance

Customer Support Specialist – Priority Services

Telus International

Mar 2023 - Aug 2023 (5 months)

Delivered multi-channel support to external clients via phone, email, and live chat in an SLA-driven environment. Processed complex financial transactions and demonstrated technical proficiency across Salesforce, Jira, and Zendesk.

Customer Support Salesforce Service Cloud Jira Confluence Zendesk Financial Transactions SLA Management Problem Solving

Recruitment Consultant – Catering & Hospitality

Noel Recruitment

Jun 2019 - Sep 2021 (2 years 3 months)

Executed full-cycle recruitment for catering and hospitality roles, managing a temporary workforce of 60 employees and 20 key clients. Coordinated staffing logistics, payroll, and compliance with Irish employment legislation.

Full cycle Recruitment Workforce Management Client Relationship Management Payroll Compliance Eclipse

Learning & Development Specialist

Moto Honda

Mar 2018 - Jun 2018 (3 months)

Designed and launched a graduate trainee program, recruiting and onboarding 40 corporate trainees. Developed program architecture and delivered talent development initiatives.

Learning and Development Recruitment Program Management Career Coaching Vendor Management

Technical Recruiter – Data Management & GDPR

Prosperity Recruitment

Jul 2017 - Jan 2018 (6 months)

Executed full-cycle recruitment for technical and data management positions across EMEA. Sourced talent using LinkedIn Recruiter and supported GDPR implementation in recruitment processes.

Full cycle Recruitment Technical Recruiting LinkedIn Recruiter Candidate Pipeline Management GDPR

Customer Advisor

Argos

Aug 2014 - Mar 2017 (2 years 7 months)

Managed high-volume customer service, resolving enquiries, processing returns, and administering refunds. Provided product information and developed strong client relations.

Customer Service Problem Solving Client Relations Returns Processing Refunds

Senior HR Business Partner – Stationery & Lighter Division

Bic Da Amazonia

Jul 2012 - May 2014 (1 year 10 months)

Served as HR Business Partner for Stationery and Lighter divisions, advising on HR policies and employee relations. Acted as SME for Taleo ATS and led full-cycle recruitment for executive positions.

HR Business Partnering Employee Relations Taleo Full cycle Recruitment KPI Reporting Employee Engagement Strategic HR

Senior HR Analyst

Philips Do Brasil S/A

Oct 2010 - Jul 2012 (1 year 9 months)

Led learning and development programs aligned with ISO standards and supported full-cycle recruitment. Audited certification databases and presented culture insights to the executive board.

Learning and Development ISO 9001 ISO 14001 SA8000 Recruitment Compliance Audit Corporate Social Responsibility

Education

Degrees, certifications, and relevant coursework

The Open College

Activities Coordinator , Healthcare

2021 - 2021

Grade: 9.0/10

Activities and societies: Psychological and social transitions associated with ageing Stereotyping and myths associated with ageing Health and wellbeing of the older person Living in a nursing home/residential setting Person centred care Importance of social engagement HIQA – National Standards.

Activities Coordinator course will look at how therapeutic and recreational activities are of paramount importance in the promotion of resident’s / clients quality of life and how the Activity Coordinator plays a central role in delivering purposeful activities that stimulate residents and improve their wellbeing.

Centro Universitario do Norte

Bachelor of Psychology, Psychology

2004 - 2010

Grade: 8.8/10

Activities and societies: Organization/Work Psychology, Reserach Methodoly and data analysis, Social impact activities, internship, volunteer and practical projects

Graduated with honors