Sami Khan

Responsible for fielding questions about products and services, scheduling consultations, and maintaining detailed logs of calls. Focused on contacting prospective clients who were previously unreachable.

Sourced new sales opportunities through inbound and outbound calls and emails. Closed sales, maintained a database of prospects, and performed online demos to potential clients.

Managed existing accounts, ensured timely project delivery, and maintained client relationships while introducing new products and services.

Maintained quality standards for sales calls, trained staff, and worked with management to ensure high-quality service delivery.

Acted as the main contact for business-to-consumer interactions, focusing on reacquisition of former customers and maintaining quality standards.

Served as a key point of contact for clients, focusing on customer queries, complaints, and maintaining business relationships.

Coordinated with new clients, designed business strategies, and provided consulting services while maintaining quality standards.

Coordinated with existing clients, provided consulting services, and resolved communication issues while negotiating with corporate clients.

Led a team for demand generation, ensured KPIs were met, and participated in business reviews while maintaining compliance.

Prepared financial statements, documented transactions, and maintained accounting controls while summarizing financial status.

Handled customer complaints, submitted reports, and maintained sales records while leading a team to ensure high performance.

Responded to client queries, developed strategies for client retention, and built strong customer relationships.