Open to opportunities

Muhib Ahmed

@muhibahmed

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Strategic sales leader with expertise in digital marketing and CRM.

Pakistan

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What I'm looking for

I am looking for a dynamic role that fosters growth, encourages innovation, and values collaboration.

I am a seasoned sales professional with a strong background in strategic sales and digital marketing. Currently, I serve as the President at BackTik Solutions, where I lead corporate strategy and business development initiatives. My experience spans across various roles, including managing international sales operations and optimizing performance marketing campaigns. I have a proven track record of boosting sales performance and enhancing customer engagement through innovative upselling strategies.

Throughout my career, I have successfully transitioned businesses to omnichannel revenue generation, leveraging data-driven insights to refine marketing approaches. My leadership experience includes overseeing cross-functional teams and developing partnerships with key industry stakeholders. I am passionate about driving operational excellence and maximizing revenue streams, ensuring that businesses achieve their financial goals.

Experience

Work history, roles, and key accomplishments

Current

President - Sales

Current

BackTik Solutions

Nov 2024 - Present (7 months)

Led corporate strategy and business development initiatives. Oversaw cross-functional teams to drive operational excellence and developed partnerships with key industry stakeholders.

Strategic Sales Business Development Corporate Strategy Team Leadership Operational Excellence Stakeholder Management Digital Marketing CRM

Sr. Assistant Vice President

Ocean Software

Dec 2022 - Nov 2024 (1 year 11 months)

Managed digital marketing projects for North American and European markets. Optimized performance marketing campaigns (SEO, PPC, social) and aligned marketing strategies with sales conversion goals.

Digital Marketing SEO PPC Social Media Marketing Performance Marketing Campaign Optimization

Senior Manager

Olive Digital

Jul 2022 - Dec 2022 (5 months)

Directed international sales operations and client acquisition. Implemented CRM improvements enhancing customer engagement and developed sales training programs to boost team performance.

International Sales CRM Customer Engagement Sales Training Strategic Sales Digital Marketing

Assistant Manager

Salsoft Technologies (Pvt) Ltd

Mar 2022 - Jun 2022 (3 months)

Oversaw B2B and B2C sales efforts across key markets. Collaborated with cross-functional departments to improve the sales cycle.

B2B Sales B2C Sales Sales Cycle Cross Functional Collaboration Market Analysis Sales Performance Client Engagement Communication Microsoft Office

Assistant Manager (Promoted)

Vibrant Tech

Jun 2021 - Mar 2022 (9 months)

Promoted for outstanding sales performance and leadership, overseeing a growing team of international sales executives. Improved team KPIs and streamlined lead conversion processes.

Sales Leadership International Sales Team Management KPI’S Lead Conversion Sales Performance Strategic Sales Project Coordination

Sales Executive (Promoted)

Abtach DMCC

Jul 2020 - Feb 2021 (7 months)

Promoted based on strong client management and sales results, closing high-value international deals and meeting aggressive targets. Managed key client accounts, ensuring service delivery and satisfaction.

Client Management International Sales Sales Targets Account Management Upselling Retention Strategic Sales Communication

Retention Specialist (Promoted)

ePlanet Communications Inc

Dec 2018 - Jul 2020 (1 year 7 months)

Reduced churn by enhancing customer experience and executing retention campaigns. Provided exceptional support to international clients via phone, email, and chat, resolving inquiries and maintaining high customer satisfaction.

Customer Retention Customer Service Customer Experience Escalation Management Customer Support Communication Problem Solving Call Center Operations

Marketing Director

Khuld the Jannat

Jan 2017 - Dec 2018 (1 year 11 months)

Developed and executed comprehensive marketing strategies to position the brand in a competitive niche. Led content creation, social media management, and promotional campaigns to increase brand visibility.

Marketing Strategy Positioning)Content Creation Social Media Management Marketing Campaigns Team Leadership Vendor Management Event Planning

Head of Resolving Department (Promoted)

Etisalat UAE

Sep 2014 - Dec 2016 (2 years 3 months)

Led a team responsible for resolving complex customer issues across telecom services, streamlining internal processes to improve case resolution time and quality. Handled escalated customer concerns with diplomacy and service excellence.