Salomon Passariello
@salomonpassariello
Detail-oriented legal intake specialist with strong client communication skills.
What I'm looking for
I am a dedicated Legal Intake Specialist with a proven track record in conducting thorough client interviews and managing case processes across various legal practice areas. My experience at Wilshire Law Firm has equipped me with the skills to ensure accurate representation for clients in Personal Injury, Motor Vehicle Accidents, and more. I pride myself on my ability to establish referral networks and maintain meticulous records, which are essential for successful case management.
Prior to my role in legal services, I served as a Residential Service Coordinator at LAHSA - PATH, where I assessed housing needs for individuals experiencing homelessness. My commitment to facilitating efficient operations and building partnerships with support organizations has been a hallmark of my career. I have also honed my customer service skills in various roles, including as a Box Office Representative at Microsoft and a Sales Associate at SPECTRUM, INC., where I prioritized client satisfaction and effective communication.
Experience
Work history, roles, and key accomplishments
Legal Intake Specialist
Wilshire Law Firm
Mar 2024 - Present (1 year 6 months)
Conducted in-depth client interviews via phone and email for various legal cases including Personal Injury and Workers' Compensation. Scheduled initial consultations, initiated case processes, and ensured accurate representation across all practice areas. Established referral networks with complementary firms specializing in relevant legal fields.
Especialista en Recepción Jurídica
Wilshire Law Firm
Mar 2024 - Dec 2024 (9 months)
Conducted client interviews regarding accidents and health-related legal matters. Managed initial legal reception processes for new cases.
Administrador Social
Depto. Vivienda de Los Ángeles
Aug 2021 - Nov 2024 (3 years 3 months)
Optimized the Coordinated Entry System for housing assistance. Managed social administration tasks to improve housing access.
Coordinador Residencial
Cisco Systems
Mar 2021 - Apr 2024 (3 years 1 month)
Evaluated residential needs and managed housing logistics for employees. Ensured efficient coordination of residential services.
Residential Service Coordinator
LAHSA - PATH
Mar 2021 - Apr 2024 (3 years 1 month)
Conducted interviews to assess housing needs, eligibility, and program suitability for individuals experiencing homelessness. Managed resident processes, scheduled appointments, and coordinated support services. Maintained accurate records, built partnerships with support organizations, and facilitated efficient operations.
Profesional Inmobiliario
CBRE Group
Jan 2013 - Jan 2024 (11 years)
Managed real estate closing processes for various transactions. Facilitated smooth and efficient property transfers.
Representante
Microsoft
Jan 2022 - Mar 2023 (1 year 2 months)
Managed client reception and handled essential document management. Provided support for various operational tasks.
Box Office Representative
Microsoft
Jan 2022 - Mar 2023 (1 year 2 months)
Delivered exceptional service by welcoming patrons, providing clear seat guidance, and distributing event materials to ensure satisfaction. Resolved patron inquiries and concerns effectively in a fast-paced environment. Maintained a safe and clean environment through inspections, hazard identification, and lost and found management.
Warehouse Associate
Amazon
Sep 2019 - Sep 2021 (2 years)
Enforced safety standards and collaborated with employees on performance improvement initiatives for a safe work environment. Communicated effectively with drivers, adapting to route changes as needed. Resolved package issues through thorough research and problem-solving skills.
Consultor de Almacén
Amazon Warehouse
Sep 2018 - Aug 2021 (2 years 11 months)
Optimized warehouse operations for efficient package handling and logistics. Implemented strategies to improve workflow and productivity.
Asociado Comercial
Verizon Communications
Jun 2016 - Aug 2019 (3 years 2 months)
Managed customer requests and maintained client accounts. Provided commercial support and ensured customer satisfaction.
Residential Inbound Sales Associate
Spectrum, Inc.
Jun 2016 - Aug 2019 (3 years 2 months)
Handled customer inquiries, updated account information, and ensured data accuracy for residential services. Explained service policies and addressed product issues, providing comprehensive support. Collaborated effectively with other departments and maintained accurate customer data.
Responsable Senior
T-Mobile US
Jan 2015 - Dec 2017 (2 years 11 months)
Provided expert advice on telecommunications products and services. Led a team to achieve sales and customer satisfaction targets.
Lead Retail Sales Associate
T-Mobile Sprint
Jan 2015 - Dec 2017 (2 years 11 months)
Prioritized customer satisfaction by educating them on products and services, identifying tailored solutions. Built strong customer relationships through effective communication, problem-solving, and knowledge sharing in wireless solutions. Consistently met and exceeded sales targets.
Socorrista y Vigilante
Cruz Roja Americana
Jan 2015 - Sep 2016 (1 year 8 months)
Provided first aid and ensured health and safety protocols were followed. Monitored public areas to prevent accidents and respond to emergencies.
Representante Comercial
Comcast Corporation
Jan 2013 - Dec 2014 (1 year 11 months)
Provided comprehensive customer service for both office and residential clients. Addressed inquiries and resolved issues efficiently.
Asistente Dpto. Alimentación
Costco Wholesale
Jan 2007 - Dec 2008 (1 year 11 months)
Prepared food items and maintained high standards of food quality. Ensured compliance with health and safety regulations.
Empleado de Librería
Fnac
Jan 2005 - Dec 2006 (1 year 11 months)
Managed the foreign books section and handled translation tasks. Assisted customers with book selections and inquiries.
Empleado de Merchandising
Olympique Lyonnais
Jan 2004 - Dec 2005 (1 year 11 months)
Managed sports merchandise sales and maintained workshop cleanliness. Contributed to visual merchandising efforts.
Building Supervisor
The Home Depot
Attracted, hired, and developed supervisors as well as quality assurance, workforce, and human resources associates. Monitored, coached, and evaluated employee performance across all business units in the center. Implemented store policies over bulk sales and shop floor sales, successfully meeting all full-time employee performance requirements.
Education
Degrees, certifications, and relevant coursework
Florida International University
Bachelor of Arts, Economics
Kaplan University
License, Medical Assisting
Los Angeles Academy of Film School
Associate of Arts, Film Production
Studied film production, including directing, screenwriting, and editing. Gained practical experience in various aspects of filmmaking.
Florida International University
Associate of Arts, Economics and Computer Sciences
Focused on economic principles and computer science fundamentals. Developed skills in data analysis and programming.
Bachillerato Científico Frances
Bachillerato Científico Frances, Science
Completed a scientific baccalaureate program. Gained foundational knowledge in various scientific disciplines.
Academia de Bomberos de Los Angeles
Socorrista, Emergency Medical Services
Completed training in lifeguarding and first aid. Acquired essential skills for emergency response and safety.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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