MGMaría Paula Rodriguez Granados
@marapaularodriguezgr
Bilingual administrative assistant skilled in data management and process coordination.
United StatesWhat I'm looking for
I am a bilingual administrative professional with proven experience in client intake, data management, and workflow optimization. I have supported legal teams by performing bilingual intake interviews, organizing case information, scheduling appointments, and maintaining accurate documentation.
My background includes roles as an Outreach & Legal Support Coordinator, Intake Assistant, and Bilingual Customer Service Representative, where I honed skills in Salesforce, HubSpot, Dropbox, data entry, and record keeping. I consistently streamline operations and improve team efficiency through organized processes and attention to detail.
I bring strong communication in Spanish (native) and intermediate English, a reliable work ethic, and a client-centered approach that helps legal and support teams deliver timely, accurate service.
Experience
Work history, roles, and key accomplishments
Billingual Outreach Coordinator
Attorney Farmworker and Landscaper Advocacy Project
Jun 2025 - Present (7 months)
Served as first point of contact performing bilingual intake interviews, gathered and organized case information, scheduled appointments, and supported legal staff with accurate documentation to streamline client intake processes.
Billingual Intake Assistant
Attorney Farmworker and Landscaper Advocacy Project
Mar 2025 - Jun 2025 (3 months)
Performed bilingual client intake interviews, collected and organized case materials, and maintained accurate documentation to support legal staff and improve workflow efficiency.
Customer Service Representative
Unknown
May 2024 - Mar 2025 (10 months)
Provided bilingual customer support, resolved client inquiries, and maintained high standards of communication and reliability in remote environments.
Education
Degrees, certifications, and relevant coursework
UTUniversidad Santo Tomás
2016 - 2022
Completed studies at Universidad Santo Tomás in Bogotá from 2016 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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