Rose Fajardo

Currently serving as a Customer Service Officer, responsible for addressing customer inquiries and providing support. This role involves direct interaction with clients to resolve issues and ensure satisfaction.

Handled sales and customer service for a fashion account, addressing customer concerns and promoting products. This position required strong communication skills and a focus on customer satisfaction.

Addressed customer queries regarding plans, billing statements, renewals, and reactivations for various protection plans. Scheduled appointments for car accessories installation and provided technical assistance to customers.

Taught and guided students in reading, correct pronunciation, and sentence construction with proper grammar usage. Focused on improving their English and communication skills through online instruction.

Observed and reported residents' conditions to the Nurse-In-charge, participating fully in their overall care. Assisted residents with mobility problems and physical disabilities, providing physical and mental stimulation.

Observed and reported residents' conditions to the Nurse-In-charge, participating fully in their overall care. Assisted residents with mobility problems and physical disabilities, providing physical and mental stimulation.

Prepared billing statements for collection and received various collections including membership fees, monthly dues, and water bills. Managed monthly reports, cash withdrawals, bank reconciliation, and petty cash disbursement.

Supported Production and Product Development Managers, facilitating in-house and job-out contractor production work. Monitored the production process to ensure on-time delivery for international customers.

Managed accounts payables and receivables, purchasing, sales reports, and cash/check disbursements. Handled payroll, bank reconciliation, and other assigned accounting tasks.

Responsible for recruitments, human relations, and the implementation of company policies. Played a key role in managing personnel-related activities.

Showcased items in the showroom, brochures, or catalogs to buyers, providing detailed product information. Managed monitoring reports, contacted shipping lines, and coordinated orders with other departments.

Served as Secretary to the President, handling administrative tasks and providing executive support. Managed correspondence, schedules, and confidential information.

Assisted customers with purchases and provided product information as a Sales Clerk. Maintained a tidy sales area and processed transactions efficiently.

Performed duties as a Marketing Clerk, supporting marketing initiatives and administrative tasks. Assisted with promotional activities and data entry.

Completed a program in Health and Social Care, focusing on essential practices and principles within the healthcare sector. Gained knowledge relevant to providing care and support.

Studied Business Management, acquiring skills in organizational leadership, strategic planning, and operational synchronization. Developed a strong foundation in business principles.

Pursued a degree in Hotel and Restaurant Management, gaining expertise in hospitality operations, customer service, and administrative tasks. Developed skills applicable to various service-oriented roles.