Open to opportunities

Glizel Lopez

@glizellopez

Message

Experienced customer service agent with a passion for problem-solving.

Philippines

Message

What I'm looking for

I am looking for opportunities that foster growth and skills development.

I am an experienced customer service agent with a background in healthcare, where I honed my skills for 6 months. Additionally, I have spent 7 years as an entrepreneur, managing customer relations and developing innovative solutions to meet client needs. My detail-oriented approach allows me to multitask effectively while maintaining a high standard of service.

Throughout my career, I have demonstrated my ability to adapt to fast-paced environments and embrace new challenges. I pride myself on my problem-solving skills and my capacity to remain calm under pressure. I am eager to contribute my skills and ideas to a dynamic team that values growth and development.

Experience

Work history, roles, and key accomplishments

Current

Entrepreneur

Current

Self Employed

Feb 2018 - Feb 2023 (5 years)

Managed an online selling business for 7 years, focusing on customer relations and innovative marketing strategies. Demonstrated adaptability and multitasking abilities in a fast-paced environment.

Marketing Strategies Multitasking Problem Solving Time Management Sales Communication

Current

Entrepreneur

Current

Self-Employed

Feb 2018 - Jan 2023 (4 years 11 months)

Managed an online selling business for 7 years, focusing on agriculture and food distribution. Developed skills in customer relations, multitasking, and innovative problem-solving while adapting to a fast-paced environment.

Multitasking Problem Solving Sales Marketing Inventory Management Communication Time Management

Customer Service Agent

Alorica

Jan 2023 - Feb 2023 (1 month)

Worked as a Customer Service Agent in a healthcare account for 6 months, assisting members with processing claims and addressing denied claims. Developed strong customer relations and ensured member satisfaction through effective communication and problem-solving skills.

Customer Service Time Management Problem Solving Microsoft Word Microsoft Excel Detail Oriented

Customer Service Agent

Alorica

Jan 2023 - Feb 2023 (1 month)

Worked as a Customer Service Agent in a healthcare account for 6 months, assisting members with claims processing and billing inquiries. Developed strong customer relations and ensured satisfaction through effective communication and problem-solving skills.

Customer Service Time Management Problem Solving EHR MS Word MS Excel

Education

Degrees, certifications, and relevant coursework

Santo Tomas College

Bachelor of Science, Office Administration

2018 -

Pursuing a Bachelor of Science in Office Administration, focusing on developing skills in office management, administrative tasks, and customer service.