Rie Hyodo
@riehyodo
Customer service specialist fluent in Japanese and English.
FinlandWhat I'm looking for
Hello.
I have been working in iGaming industry as a Japanese and English customer service for nearly 5 years.
And I have worked as Transcriber role and project sourcing Specialist 1 year in Finland.
I am eager to challenge new type of job especially using my skill as a native Japanese speaker.
Experience
Work history, roles, and key accomplishments
Customer Support Agent
Liquid Gaming N.V
Jul 2023 - Present (1 year 10 months)
Currently working as a Customer Support Agent, responding to customer queries in English and Japanese via email and live chat. Responsible for translating promotional terms and managing live chat messages.
Sourcing Specialist/Transcriber
TELUS International
Aug 2022 - Jun 2023 (10 months)
Worked as a Sourcing Specialist and Transcriber, analyzing and transcribing sentences for various projects.
Customer Service Agent
OPEX Ltd
Aug 2020 - Jul 2022 (1 year 11 months)
Responded to customer queries via email and live chat, focusing on KYC processes and building sustainable relationships with customers.
Owner
RANAPAN BAKERY
Mar 2014 - Aug 2019 (5 years 5 months)
Owned and operated a bakery, managing all aspects of the business including customer service and product development.
Dancer
MOMIX/BOTANICA /Metropolitan Opera Ballet
Mar 2007 - Mar 2011 (4 years)
Performed as a dancer in various productions, touring across multiple states and Canada.
Education
Degrees, certifications, and relevant coursework
NUNew York University
Bachelor of Fine Arts, Performing Arts
1999 - 2014
Activities and societies: Professional dancer with experience in various performances across the United States and Canada.
Spent the period between 1999 to 2014 in New York, focusing on training and professionalism while working as a professional dancer.
Availability
Location
FinlandAuthorized to work in
Social media
Job categories
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