Ricky del Rosario
@rickydelrosario
Dedicated professional seeking to leverage skills for career growth.
PhilippinesWhat I'm looking for
I am a dedicated professional with a diverse background in customer service and sales. My experience spans various roles, including my recent position as an Australian Account Process Associate at Bluestone Home Loans, where I honed my skills in general servicing. I am committed to contributing to organizational goals while pursuing personal growth.
Throughout my career, I have developed a strong foundation in customer experience and sales, working with companies like Philfoams and Rustan's Marketing Inc. My educational background includes a Bachelor of Evangelical Ministry, which has equipped me with valuable interpersonal skills and a strong work ethic. I am eager to bring my expertise to a new role that offers opportunities for advancement.
Experience
Work history, roles, and key accomplishments
Process Associate in General Servicing
Bluestone Home Loans
Dec 2024 - May 2025 (5 months)
Managed general servicing processes for an Australian account, ensuring efficient handling of client requests and transactions. Collaborated with team members to maintain high service standards and operational efficiency.
Online ESL Tutor
Chungdahm Philippines
Aug 2023 - Feb 2024 (6 months)
Provided online English as a Second Language (ESL) tutoring to diverse students, enhancing their language proficiency. Developed and delivered engaging lesson plans tailored to individual learning needs.
Customer Experience Executive
Probecx BPO
Oct 2022 - May 2023 (7 months)
Delivered exceptional customer experience for an Australian account, resolving inquiries and issues promptly. Utilized strong communication skills to build rapport and ensure customer satisfaction.
Sales Officer
Philfoams Furnishing Industry
Aug 2021 - Jan 2022 (5 months)
Managed sales operations and client relationships within the furnishing industry, achieving sales targets. Developed and implemented strategies to expand market reach and increase revenue.
Finishing Processor
Manly Plastic Corp.
Dec 2020 - May 2021 (5 months)
Operated as a Finishing Processor, ensuring the quality and timely completion of plastic products. Adhered to production schedules and quality control standards.
Seasonal Merchandiser
I-Merch Media Agency
Sep 2020 - Oct 2020 (1 month)
Executed seasonal merchandising activities, optimizing product placement and visual displays. Collaborated with retail partners to enhance brand visibility and sales.
Sales Consultant
Rustan's Marketing Inc.
Dec 2019 - Jul 2020 (7 months)
Provided sales consultation to customers, guiding them through product selections and purchases. Achieved sales goals and maintained high levels of customer satisfaction.
Education
Degrees, certifications, and relevant coursework
New Era University
Bachelor of Evangelical Ministry, Evangelical Ministry
Studied the principles and practices of evangelical ministry. Gained knowledge in theological studies, pastoral care, and community outreach.
Luis Hervias National High School
High School Diploma, General Studies
Completed secondary education, focusing on core academic subjects. Developed foundational knowledge and skills across various disciplines.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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