Lorgen Bone

With over five years of experience in the Business Process Outsourcing (BPO) industry, I have developed a robust skill set centered around customer satisfaction and sales. My journey began as a Customer Relations Representative for AT&T, where I honed my abilities in identifying potential clients and promoting products effectively. This foundational role paved the way for my subsequent position as a Sales Representative for DirecTV, where I managed billing, set up payment agreements, and provided price estimates, ensuring a seamless experience for customers.

At Sutherland Global Solutions, I took on the role of supporting new recruits, leveraging my expertise to enhance both customer and business outcomes. My enthusiasm and dedication have been instrumental in driving the success of the programs I've supported. I pride myself on my problem-solving skills and my ability to manage time effectively, which have consistently contributed to achieving sales targets and improving customer experiences.