YSYENG TAD-Y SALVALOZA
@yengtad-ysalvaloza
Dedicated customer service professional delivering responsive, solution-focused client support.
PhilippinesWhat I'm looking for
I am a dedicated customer service professional with progressive experience in sales and customer-facing roles across automotive and contact center environments. I deliver friendly, reliable, and detail-oriented support while quickly identifying customer needs to provide tailored solutions.
My background includes roles as a sales consultant and sales executive, followed by multiple customer service representative positions at major contact center firms. I bring strong active listening, problem-solving skills, and the ability to work under pressure.
I am self-motivated, organized, and a fast learner who adapts quickly to new tools and processes. I have experience with basic computer operations and consistently aim to meet performance targets while maintaining high customer satisfaction.
I seek opportunities where I can apply my customer service expertise, continue developing my communication and technical skills, and contribute positively to team performance and customer experience.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Afni
Feb 2025 - Oct 2025 (8 months)
Handled customer interactions and support tasks for client campaigns, maintaining quality standards from February 2025 to October 2025.
CODelivered customer service and issue resolution on inbound channels during a short-term assignment from November 2024 to January 2025.
TEProvided front-line customer support handling inquiries and issue resolution, contributing to service-level targets from February 2023 to October 2024.
Sales Executive
Mitsubishi Fairview - Gateway Motors
Dec 2022 - Jan 2023 (1 month)
Executed showroom sales and client follow-ups, converting leads into purchases during a short-term engagement from December 2022 to January 2023.
Sales Consultant
Kia Motors
Aug 2021 - Nov 2022 (1 year 3 months)
Managed customer inquiries and drove vehicle sales at dealership, meeting monthly targets and maintaining high customer satisfaction from August 2021 to November 2022.
Education
Degrees, certifications, and relevant coursework
Access Computer College
Bachelor of Science in Business Administration, Business Administration
2017 - 2019
Completed a 2-year tertiary program in Business Administration coursework at Access Computer College from 2017 to 2019.
Caloocan City Manpower Training Center
Vocational Certificate, Computer Operations
2016 - 2016
Completed a vocational Basic Computer Operation course in July–September 2016 at Caloocan City Manpower Training Center.
Cielito Zamora High School
High School Diploma, Secondary Education
2010 - 2014
Completed secondary education at Cielito Zamora High School from 2010 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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