Mariesyl Cañete
@mariesylcaete
Dedicated professional with expertise in customer service and education.
PhilippinesWhat I'm looking for
I am a dedicated and results-oriented professional with a Bachelor’s degree in Business Administration, majoring in Financial Management. My career spans over four years, where I have successfully contributed to various roles in customer support, education, and financial services. I pride myself on my ability to foster personalized and engaging learning experiences as an online ESL tutor, achieving a 95% customer satisfaction rating in a high-volume telecommunications BPO environment.
Throughout my career, I have demonstrated proven expertise in data management and language instruction, complemented by strong communication and problem-solving skills. My commitment to continuous learning and delivering measurable results has been a driving force in my professional journey. I have also gained valuable experience as a Bank Teller, where I maintained accuracy and confidentiality during my internship at the Philippine Statistics Authority (PSA).
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Qualfon
Feb 2023 - Apr 2025 (2 years 2 months)
Managed high-volume customer inquiries and maintained a 95% satisfaction rating in a telecommunications BPO environment. Provided exceptional customer support and resolved complex issues efficiently.
Customer Service Representative
Qualfon
Feb 2023 - Apr 2025 (2 years 2 months)
Managed high-volume customer inquiries in a telecommunications BPO setting, achieving a 95% customer satisfaction rating. Provided comprehensive support and resolved issues efficiently to ensure positive customer experiences.
Online ESL Tutor
51Talk & English Tutor
May 2019 - Feb 2024 (4 years 9 months)
Provided online English instruction for over 4 years, creating personalized and engaging learning experiences for students. Utilized various teaching methodologies to improve language proficiency.
Online ESL Tutor
51Talk & English Tutor
May 2019 - Feb 2024 (4 years 9 months)
Provided online English instruction for over 4 years, creating personalized and engaging learning experiences for students. Utilized various teaching methodologies to improve language proficiency and confidence.
Bank Teller
Rural Bank of Pagadian, Inc.
Oct 2022 - Jan 2023 (3 months)
Handled daily banking transactions with accuracy and maintained strict confidentiality of customer information. Assisted clients with various financial services and inquiries.
Bank Teller
Rural Bank of Pagadian, Inc.
Oct 2022 - Jan 2023 (3 months)
Handled daily banking transactions with accuracy and maintained strict confidentiality of customer information. Provided front-line customer service and assisted with various banking inquiries.
Education
Degrees, certifications, and relevant coursework
Saint Columban College
Bachelor of Science in Business Administration, Financial Management
Completed a comprehensive curriculum in business administration with a specialization in financial management. Gained expertise in financial analysis, investment strategies, and corporate finance principles.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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