Ansherina Coline Baliguas

Re-hired as a Customer Care Representative for a seasonal retail account, providing continued support for customer inquiries, order processing, and product concerns. Ensured consistent customer satisfaction and efficient issue resolution.

Dedicated and customer-focused Support Ambassador with hands-on experience managing Airbnb accounts and delivering high-quality support through phone, email, and chat. Skilled in resolving complex customer issues, maintaining platform standards, and ensuring a seamless guest and host experience.

Taught English as a Second Language to students aged 4 to 60 through one-on-one sessions. Helped students prepare for interviews and complete homework assignments.

Experienced working as a Customer Care Representative in a retail account, handling customer inquiries, processing orders, and assisting with product concerns. Provided prompt and efficient support through multiple channels, ensuring customer satisfaction and effective issue resolution.

Skilled in generating and qualifying leads, handling outbound calls, and presenting product benefits to potential leads. Adept at building rapport, overcoming objections, and supporting sales teams to meet targets.