Pyi Thein Maung
@pyitheinmaung
Technical Project Manager and Presales Specialist | 8 years Telstra Australia | Enterprise ICT | Bangkok, available immediately
ThailandWhat I'm looking for
I spent 8 years in the Telstra Australia ecosystem managing enterprise ICT projects from first client conversation through to final deployment, across Cisco, Fortinet, Microsoft 365, and 5G environments. My work sat at the crossover between presales discovery and technical delivery — I ran the scoping conversations and then stayed on to own the project through to post-launch.
At Telstra Business Technology Centre, I managed 80+ enterprise projects ranging from $5K to $100K+ and resolved an average of 8+ critical multi-vendor integrations weekly as Single Point of Contact across internal teams, external contractors, hardware partners, and network technicians. As Business Technology Advisor, I managed a 500+ account SME and enterprise portfolio, improving rural connectivity by approximately 50% through geo-informed network design and lifting quarterly KPIs by approximately 30%.
Since 2024, I have been advising NextClinic, an Australian telehealth startup, on customer discovery and product development. The work involves applying the same presales discovery methodology I used at Telstra; conducting user interviews, translating pain points into structured feature requirements, and advising on prioritisation decisions. The eScript feature I helped scope and validate achieved nationwide regulatory certification in April 2025. This engagement has been fully remote from day one.
I work independently across time zones, document clearly, and do not need close supervision to deliver. Based in Bangkok, available immediately, and looking for the right remote-first fit.
Fluent in English and Burmese. Basic Thai, actively learning.
Experience
Work history, roles, and key accomplishments
Technical Advisor
NextClinic
Jan 2024 - Present (2 years 4 months)
Built customer consultation frameworks with the founder, applying presales discovery methodology from TBTC. Participated in feedback calls to translate user pain points into structured feature requirements. Supported eScript development that achieved nationwide certification in April 2025.
Project Manager & Complex Support
Nov 2022 - May 2025 (2 years 6 months)
Managed 5–10 concurrent ICT projects ($5K–$100K+) as SPOC across multi-vendor teams, contractors, and network technicians. Resolved 8+ critical integrations weekly across Cisco, Fortinet, Microsoft, and UC environments. Conducted PoC testing for 5G/4G and UC hardware prior to deployment.
Led presales discovery and solution design across a 500+ account SME and enterprise portfolio, integrating Microsoft 365, Cisco Meraki, UC, and 5G. Improved rural connectivity by ~50% through geo-informed network analysis. Lifted quarterly KPIs by ~30% through cross-functional coordination.
Led team to Top 25 national ranking (4.5/5 balanced scorecard) within 6 months out of 322 stores, through Agile daily huddles, NPS trend tracking, and coaching-led workflow redesign. Managed store operations: workforce planning, compliance, inventory and IMEI controls, cash reconciliation, and vendor RMA coordination.
Ranked 2nd in Sydney South (Q3 2019) through technical product depth and solution-focused consulting. Selected for Telstra's fast-track leadership program as a top talent in the region. Mentored peers on technical consultation and CRM usage.
Delivered device consultations and demonstrations for Samsung in the Telstra retail channel. Recruited directly into Telstra based on sales performance and technical expertise, marking the start of an 8-year career in the Telstra ecosystem.
Education
Degrees, certifications, and relevant coursework
University of Wollongong
Bachelor of Computer Science, Mobile Computing & Software Engineering
Earned a Bachelor of Computer Science with a focus on Mobile Computing & Software Engineering, graduating in 2017.
Tech stack
Software and tools used professionally
Availability
Location
ThailandAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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