Open to opportunities

Charley User

@charleyuser

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Skilled project manager with expertise in business development.

Thailand

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What I'm looking for

I seek a role that values collaboration and offers growth opportunities.

I am a dedicated project manager with a strong background in business development and education. My experience spans various roles, including teaching business English and managing projects at Cisco and Dynatrace. I excel in executing plans, managing resources, and fostering relationships with stakeholders to drive results.

Throughout my career, I have successfully led large-scale projects, such as the NatWest WiFi project, delivering significant revenue growth and ensuring on-time completion. My ability to analyze metrics and implement strategic account plans has consistently contributed to business expansion. I am now looking to transition into operational or coordination roles where I can leverage my skills to support organizational goals.

Experience

Work history, roles, and key accomplishments

Teacher & Business Development Manager

Hamilton English School

Oct 2023 - Mar 2025 (1 year 5 months)

Delivered tailored business English lessons and organized marketing events to promote the school. Engaged with prospective students and parents to recommend suitable courses and enhance enrollment.

Marketing Stakeholder Engagement

Business Development Manager

Dynatrace

Sep 2022 - Sep 2023 (1 year)

Specialized in outbound sales development, creating strategic account plans, and collaborating with marketing to enhance lead generation and conversion rates.

Salesforce SalesLoft Account Planning Lead Generation Stakeholder Management

Project Manager

Cisco

Jan 2022 - Sep 2022 (8 months)

Led large-scale strategic projects, ensuring completion within timelines and budgets while managing stakeholder relationships and project resources effectively.

Project Management Stakeholder Engagement Resource Allocation Risk Management Data Analysis

Project Manager

Cisco

Jan 2021 - Jan 2022 (1 year)

Oversaw the NatWest WiFi project, managing a team and ensuring project delivery met quality expectations while generating significant revenue.

Team Leadership Project Planning Client Management Revenue Risk Mitigation

Project Coordinator

Cisco

Jul 2019 - Jan 2020 (6 months)

Managed an SAP Hana project, focusing on planning, budgeting, and resource allocation while implementing processes to improve operational efficiencies.

Budgeting Resource Management Reporting Change Management

Cross Functional Apprentice

Cisco

Jan 2016 - Jan 2018 (2 years)

Gained exposure to sales, strategy, and operations while leading training programs and internal change initiatives across various sectors.

Sales Strategy Training Change Management Customer Engagement

Education

Degrees, certifications, and relevant coursework

University of Roehampton

Bachelor of Science (Honors), Digital and Technology Solutions

Grade: 2:1

Completed a BSc (Hons) in Digital and Technology Solutions with a focus on modules such as Leadership, Strategy, Selling & Marketing, and IT Consultancy.