Open to opportunities

Arunee (Pook) Wongjiratthiti

@aruneepookwongjiratt

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Experienced project manager specializing in enterprise implementations and team leadership.

Thailand

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What I'm looking for

I am looking for a role that offers opportunities for leadership, innovation, and professional growth within a collaborative and dynamic team environment.

With over 15 years of experience in project management, I have successfully directed implementation projects for both enterprise and government clients in Thailand. My expertise lies in leading cross-functional teams, including Project Managers, Business Analysts, and Engineers, to deliver customized software solutions that meet client needs. I pride myself on my ability to foster strong relationships with clients, ensuring high levels of satisfaction and successful project outcomes.

Throughout my career, I have developed best-in-class service strategies and operational frameworks that enhance efficiency and effectiveness in project delivery. My leadership style is centered around empowering team members to reach their full potential, while continuously evaluating and improving project management processes. I am passionate about driving innovation and operational excellence, and I thrive in dynamic environments where I can contribute to the growth and success of my team and organization.

Experience

Work history, roles, and key accomplishments

Current

Sr. Director, Professional Services

Current

Amity Group, Thailand

Aug 2023 - Present (1 year 9 months)

Leading the Professional Services team to exceed project expectations while ensuring customer satisfaction and meeting revenue targets. Develops service strategies and operational frameworks, monitors team performance, and fosters individual growth through inspirational leadership.

Project Management Team Leadership Customer Relationship Management Revenue Forecasting Strategy Operations Consulting Resource Allocation Process Improvement

Professional Services Team Lead

Amity Group, Thailand

Jul 2021 - Jan 2023 (1 year 6 months)

Managed project teams to maximize performance and meet quality standards. Ensured effective collaboration, monitored project progress, and resolved conflicts while maintaining partnerships with stakeholders.

Team Management Risk Management Stakeholder Engagement Conflict Resolution Performance Monitoring Resource Management Collaboration

Senior Project Manager

Amity Group, Thailand

Oct 2020 - Jul 2021 (9 months)

Oversaw project implementations, defined project scope, and coordinated activities to ensure timely delivery within budget. Acted as the primary contact for stakeholders and managed risks effectively.

Implementation Stakeholder Management Risk Mitigation Budget Management

Senior Project Manager

ConvoLab

Oct 2019 - Oct 2020 (11 months)

Delivered successful chatbot projects by managing the SDLC, defining requirements, and ensuring stakeholder acceptance. Utilized project management tools to monitor progress and maintain communication.

SDLC User Acceptance Testing Monitoring Communication Team Coordination Jira

Business Development Manager

EKSYS CO., LTD.

Jun 2013 - Dec 2018 (5 years 6 months)

Identified new business opportunities in Thailand for GIS products. Managed operations, supported partners, and coordinated product development with the Korean team.

Business Development Partner Management GIS Operations Management Market Research Project Coordination Translation API Development

Business Analyst

Globetech Co., Ltd.

Dec 2009 - Apr 2013 (3 years 4 months)

Coordinated with Korean partners on the HoodDude Navigation Project, managing contracts and overseeing software development while ensuring clear communication and project progress.

Business Analysis Project Coordination Contract Management Software Development Communication UX Design

Software Tester and Translator

Hyundai Mnsoft Inc.

Nov 2007 - Jul 2009 (1 year 8 months)

Tested navigation software, translated customer feedback, and communicated issues to the development team, ensuring quality and usability of the product.

Software Testing Translation UX Writing Customer Feedback Analysis Communication Problem Solving

Korean-Thai-Chinese Interpreter

Namyangju Migrant Center

Aug 2007 - Feb 2008 (6 months)

Provided interpretation services for Thai and Chinese workers, assisting with communication and support in various situations.

Translation Communication Cultural Mediation Support

Intern

NECTEC

May 2004 - May 2004 (0 months)

Created a 3D model of an archaeological site and developed a website for storing intern databases, gaining hands-on experience in technology applications.

3D Modeling Web Development Database Management Technical Skills

Webmaster

KMITL

Mar 2003 - Mar 2005 (2 years)

Designed and maintained a free hosting service for university staff and students, enhancing web accessibility and user engagement.

Web Design Hosting User Engagement Technical Support Project Management

Education

Degrees, certifications, and relevant coursework

Ewha Womans University

Master's in Technology and Development, Technology and Development

2008 - 2009

Grade: 4.02 / 4.30

Pursued a master's degree in technology and development through the Interdisciplinary Program of Technology and Development at The Graduate School of Ewha Womans University, supported by a full scholarship from the Ministry of Education and Human Resources Development in South Korea.

Hanyang University

Korean Language, Korean Language

2007 - 2007

Completed a Korean Language program at Hanyang International Language Institute, enhancing language skills for professional communication.

Hansung University

Korean Language, Korean Language

2006 - 2006

Participated in a Korean Language program at Hansung Institute of Language Education and Research, focusing on language acquisition and cultural understanding.