Open to opportunities

Pritam Bala

@pritambala

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Experienced Director in Sales and Customer Success with a tech focus.

India

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What I'm looking for

I am looking for a role that fosters innovation, encourages collaboration, and offers opportunities for professional growth.

I am a dedicated and high-energy professional with over 15 years of rich experience in Digital Transformation, specializing in Sales and Customer Success. My expertise spans across various industries including manufacturing, retail, and pharmaceuticals, where I have successfully driven go-to-market strategies for new technologies such as ServiceNow and Cloud Computing. My role as Head of Sales at Integs Cloud Technologies has allowed me to manage existing accounts while also identifying co-innovation opportunities, ensuring client satisfaction, and enhancing the sales bottom line.

Throughout my career, I have demonstrated a strong ability to lead sales operations, improve pipeline health, and facilitate product delivery. I have a proven track record of enhancing overall sales revenue, having increased it by 20% in my previous role at NGenious Solutions. My leadership skills are complemented by my excellent communication and negotiation abilities, which have been instrumental in building strong relationships with clients and stakeholders across the globe.

Experience

Work history, roles, and key accomplishments

Current

Head of Sales

Current

Integs Cloud Technologies Pvt Ltd

Mar 2024 - Present (1 year 3 months)

Leading sales operations, managing existing accounts, and building customer relationships across the Middle East, Europe, and USA. Responsible for preparing proposals and collaborating with system integrators to submit tenders.

Sales Management Customer Relationship Management Proposals Account Management ServiceNow Microsoft Dynamics Communication Negotiation

General Manager (M4) Sales

Onward Technologies Limited

Jun 2022 - Jan 2023 (7 months)

Managed the full sales cycle from lead generation to closure, focusing on emerging products and multi-product sales profitability. Educated the sales team and improved competitive strategies.

Sales Cycle Management Lead Generation Teams Strategy Sales Microsoft Dynamics Cloud Computing Proposal Development Client Engagement Negotiation

AVP - Enterprise Sales

NGenious Solutions Pvt. Ltd.

Oct 2017 - Jul 2022 (4 years 9 months)

Engaged with CXO-level clients, managed large deals, and enhanced sales revenue by 20%. Developed sales and implementation partner channels for India and the USA.

CXO Engagement Sales Revenue Partner Channels Microsoft Dynamics Azure Business Development Team Leadership Sales Strategy Negotiation

Assistant Manager-Sales

Brainvire Infotech Pvt. Ltd.

Dec 2016 - Aug 2017 (8 months)

Developed market mix guidelines and ensured sales targets were met. Identified customer needs through research and generated inquiries through various channels.

Market Analysis Sales Target Achievement Customer Research Microsoft Dynamics Business Intelligence Sales Strategy Communication Research Team Collaboration

Business Development Manager

Direction Software Solutions

Sep 2015 - Dec 2016 (1 year 3 months)

Acted as a Microsoft Gold Partner, exploring opportunities in Microsoft Dynamics and offering Business Intelligence solutions. Managed online bidding projects and maintained sales targets.

Business Development Microsoft Dynamics Sales Targets Business Intelligence CRM Communication Problem Solving Strategic Planning Teamwork

Business Development Manager

Quaarc Solution

Dec 2010 - Oct 2015 (4 years 10 months)

Executed new projects through online bidding portals and maintained a monthly sales target. Focused on client engagement and project management.

Project Management Client Engagement Sales Target Achievement Communication Problem Solving Strategic Planning Team Collaboration Negotiation Market Research

Education

Degrees, certifications, and relevant coursework

West Bengal University of Technology

Bachelor of Technology, Computer Science

2004 - 2008

Completed a Bachelor of Technology in Computer Science, focusing on various aspects of computer science including programming, software development, and systems analysis.