Harkirat Singh Bedi
@harkiratsinghbedi
Seasoned sales leader driving growth through CRM, automation, and video solutions.
IndiaWhat I'm looking for
I am a seasoned sales and business-development leader with 19 years of experience across corporate and start-up environments, focused on turning around sales through presales strategies, CRM implementation, sales automation and video-based enablement. I have built and led high-performing teams and secured partnerships with major brands to drive measurable growth.
Throughout my career I developed a Video Blueprint System and implemented AI-driven content and application strategies that improved marketing ROI, sales conversion and customer satisfaction by 25% to 250% for clients, and I led nationwide sales efforts that won key accounts such as Mahindra Lifespaces, Godrej Properties and Adani Group. I also established processes for hiring, onboarding, lead management and project implementation to improve operational efficiency and retention.
I take a hands-on approach to leadership, with a track record of building teams (up to 40 members), increasing productivity by 20%, and delivering tangible business results including 30% YOY revenue growth and significant portfolio expansion. I am pragmatic, tech-forward, and focused on scaling businesses through strategic sales, CRM, and content-led solutions.
Experience
Work history, roles, and key accomplishments
Enterprise Sales & CRM Leader
The CRM People
Mar 2021 - Present (5 years 3 months)
Developed and implemented marketing, sales and service automation solutions that improved marketing ROI, sales conversion, customer satisfaction and revenue by 25%–250% for clients and secured partnerships with leading brands.
Regional Sales Manager
CloudSteer Technology
Nov 2018 - Sep 2020 (1 year 10 months)
Led nationwide sales for Salesforce ISV apps in real estate and automotive aftermarket, secured key accounts (Mahindra Lifespaces, Godrej, Adani group), and grew customer retention and renewals through custom CRM consulting.
Managed new business and key accounts for practice management and audit automation tools, built a database of 1,000+ CA and law firms and drove 60% portfolio growth in four months while increasing team productivity by 20%.
Regional Sales Manager
CloudSteer
Mar 2011 - Jan 2018 (6 years 10 months)
Spearheaded business development and marketing to achieve 30% YoY revenue growth, implemented CRM solutions that improved lead conversion by 25% and increased client retention by 40%.
Sales Manager
iBoss Tech Solutions Pvt. Ltd.
Jul 2008 - Mar 2011 (2 years 8 months)
Held sales and business development responsibilities contributing to early-career growth in B2B sales and operations (role and dates: Jul 2008 – Mar 2011).
Education
Degrees, certifications, and relevant coursework
National Institute of Management
Master of Business Administration, CRM & Retail
2008 - 2009
Completed an MBA with specialization in CRM and Retail, focusing on customer relationship management and retail strategy.
University of Delhi
Bachelor of Commerce, Commerce
2003 - 2006
Earned a Bachelor of Commerce degree covering finance, accounting, and commerce fundamentals.
Swiss Asian School of Hotel Management
Diploma in Hotel Management and Catering Technology, Hotel Management
1999 - 2001
Grade: Merit
Completed a diploma in Hotel Management and Catering Technology with merit.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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