I’m looking for a remote role where I can deliver outstanding customer experiences, build strong client relationships, and continue growing my skills in customer support, sales, and CRM systems. I value a collaborative team, opportunities for professional development, and a company that recognizes performance, encourages innovation, and offers long-term career growth.
Precious Bankwe
@preciousbankwe
Customer Support & Sales professional with 5+ years’ experience delivering excellent service, resolving issues, and building client relationships.
What I'm looking for
I have built my career around customer service, sales, and client relationship management. Over the past five years, I have worked in customer-facing roles where I handled inbound and outbound calls, resolved customer concerns, educated clients on products and services, managed travel bookings, and maintained accurate CRM records. Most recently, I worked as a Telemarketer for Liberty Financial in Australia, where I generated qualified leads, addressed customer objections, and scheduled appointments for financial advisors. Before that, I supported customers in the travel and logistics industry, ensuring smooth travel arrangements and providing timely resolutions to customer inquiries and issues. Precious Bankwe .pdf
I enjoy working with people, solving problems, and creating positive customer experiences. I am comfortable using remote collaboration and CRM tools, including Salesforce, HubSpot, Zoho CRM, Salesflare, Trello, and Google Workspace. I am a quick learner who enjoys adapting to new systems and processes, and I’m always looking for opportunities to grow professionally. I’m interested in joining a remote team where I can make a meaningful impact, continue developing my skills, and help customers achieve the best possible experience.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Liberty Financial
Mar 2024 - May 2026 (2 years 2 months)
Educated prospects on lending options and handled objections professionally. Maintained accurate CRM records and scheduled appointments for senior advisors.
Sales Executive
Absolute Success Travel & Tours
Jul 2022 - Feb 2024 (1 year 7 months)
Processed travel bookings and collaborated with partners to resolve issues. Maintained sales records and tracked performance to maximize conversions.
Customer Support Representative
Rare Gem Logistics
Nov 2020 - Jun 2022 (1 year 7 months)
Handled customer complaints and investigated cases thoroughly. Collaborated with departments to resolve issues and ensured complete resolution.
Education
Degrees, certifications, and relevant coursework
Lead City University
Bachelor of Laws, Law
Pursued a Bachelor of Laws degree, graduating in 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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