Patrick Ayesu

Responded to customer inquiries via phone, email, and chat, ensuring a positive experience. Assisted with product-related questions and handled complaints efficiently. Collaborated with team members to resolve escalated issues and maintained a comprehensive understanding of products.

Oversaw construction projects ensuring they met specifications and were completed on time and within budget. Maintained records of costs, monitored progress, and organized meetings with site workers and subcontractors.

Coordinated compliance reporting and managed relationships with regulators. Conducted audits to reduce financial penalties and ensured data accuracy while maintaining confidentiality of client information.

Strengthened customer relationships and ensured compliance with banking regulations. Streamlined operations and provided tailored financial advice to enhance client satisfaction and bank profitability.

Improved financial reporting accuracy through data analysis and reconciliation. Assisted in financial forecasting and maintained compliance with tax laws.

Handled clerical duties and assisted clients with loan applications. Improved loan processing efficiency and maintained confidentiality of bank records.

Activities and societies: Project Leader for research on the relationship between financial literacy and savings habits of petty traders.

Completed a Bachelor of Science degree in Banking and Finance, focusing on financial management, investment analysis, and banking operations.

Achieved the West African Senior School Certificate Examination with a focus on Business subjects, preparing for higher education in finance.