Patience Appiah

Conducted research on communities for project implementation, presented findings and proposals to community groups and partner organizations.

Managed control room operations, monitored CCTV, responded to communications, and maintained accurate records of incidents and staff movements.

Guided companies to subscribe to services and assisted volunteers in updating profiles and applying for opportunities.

Guided learners to successfully complete their courses.

Onboarded over 400 volunteers through an intensive orientation program.

Coordinated new hire orientations, screened resumes, managed employee training programs, and maintained HR databases and records.

Oversaw cash intake, made hiring recommendations, conducted inventory counts, and mentored team members to improve customer service.

Managed guest check-ins, collected payments, answered multi-line phones, and resolved customer issues while maintaining filing systems.

Assisted subscribers by addressing inquiries and providing accurate responses.

Completed an honours degree focused on Global Challenges, with a specialization in Psychology and Information Studies.