Ornella Sawaya

Led the full lifecycle management of IoT connectivity solutions, ensuring seamless execution by aligning technical teams with C-level stakeholders' goals and customer needs. Created an enablement toolkit pitched to major accounts and 6,000+ enterprises, resulting in €2M in annual revenue growth and a 120% conversion rate.

Secured strategic partnerships at major industry events, expanding MontyeSIM's coverage into 190+ countries. Overachieved sales targets by fully owning the end-to-end sales cycle, from identifying high-value prospects to closing strategic opportunities.

Secured over $1M in new business revenue through targeted outreach, strategic prospecting, and account expansion. Acted as the primary liaison between client project teams and internal stakeholders, ensuring timely communication and project alignment.

Managed a portfolio of over 5 million high-end customers, delivering tailored financial data solutions and achieving a 95% client satisfaction rate. Led the adoption of a banking app among 80,000+ subscribers, streamlining transfer processes and reducing claims and branch errors by 90%.

Conducted retention calls with unsatisfied French customers, gathering insights and successfully convincing 98% to continue using Free Mobile products. Collaborated with Marketing to report website trends and customer requests, supporting user experience improvements.

Completed a Master's degree focusing on innovation and leadership. This program provided advanced knowledge in business strategy and organizational development.

Obtained a Bachelor's degree in Social Sciences. The curriculum covered various aspects of social structures and human behavior.