Oreoluwa Ayobiojo

I am a results-driven professional with a strong background in customer relations and problem resolution, honed through my experience at BGL Logistics. My ability to empathize with customers and resolve complaints has significantly increased loyalty and repeat business. I thrive in high-stress situations, maintaining professionalism while effectively addressing disputes and conflicts. My commitment to enhancing customer satisfaction is evident in my proactive approach to addressing concerns and providing accurate information.

In my previous role as a Customer Service Representative, I developed strong product knowledge and utilized active listening skills to build rapport with customers, leading to higher retention rates and positive feedback. My contributions to sales growth through upselling and my dedication to delivering exceptional service have been key to my success. Additionally, my internship at Radius Resource Limited allowed me to compile financial statements, maintain accurate records, and develop effective accounting procedures, further enhancing my analytical skills.