Omolara Okewole
@omolaraokewole
I resolve customer issues while maintaining accurate financial records and reports.
NigeriaWhat I'm looking for
At Business Innovation, I deliver customer support across phone, email, and chat, resolving inquiries and complaints while maintaining detailed interaction records and protecting confidential information.
I previously supported Lushville as a Bookkeeper / Account Officer, maintaining daily income and expense records, managing petty cash, and preparing monthly financial reports in Google Sheets and Microsoft Excel.
I'm an HND Accounting graduate and ICAN Professional Level candidate with two papers remaining, bringing accuracy, confidentiality, empathy, and proactive communication to customer and financial operations.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Business Innovation
Jan 2025 - Present (1 year 8 months)
Delivered customer support via phone, email, and chat while maintaining excellent service standards. Resolved customer inquiries and complaints efficiently, achieving positive outcomes.
Education
Degrees, certifications, and relevant coursework
Institute of Chartered Accountants of Nigeria
Professional Qualification, Accounting
Currently pursuing the Professional Level of the ICAN qualification with two papers remaining.
Yaba College of Technology
Higher National Diploma, Accounting
Completed Higher National Diploma in Accounting at Yaba College of Technology in 2018.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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