Precious Tobechukwu
@precioustobechukwu
Customer support professional focused on improving satisfaction and resolving issues.
NigeriaWhat I'm looking for
I am an enthusiastic, detail-oriented customer support professional with hands-on experience in client relations, sales, and service management, skilled at resolving inquiries and coordinating technical repairs to boost retention.
I hold degrees in Financial Accounting and Computer Science, and have worked as a Customer Care Representative and Sales Representative where I consistently met service and sales targets; I seek a Customer Support Internship to grow my communication and technical skills while contributing to customer satisfaction goals.
Experience
Work history, roles, and key accomplishments
Sales Representative
ShopRite
Jan 2020 - Dec 2023 (3 years 11 months)
Assisted customers with product selection, processed transactions accurately, and promoted new products contributing to daily sales targets and improved customer experience.
Customer Care Representative
LG Service Center
Jan 2017 - Dec 2020 (3 years 11 months)
Responded to customer inquiries and complaints, coordinated repairs with technical teams, and maintained records to improve client satisfaction and retention.
Education
Degrees, certifications, and relevant coursework
NNNational Open University of Nigeria
Bachelor of Science, Computer Science
2012 - 2018
Completed a Bachelor of Science in Computer Science at the National Open University of Nigeria from 2012 to 2018.
NUNnamdi Azikiwe University
Bachelor of Science, Financial Accounting
2011 - 2016
Completed a Bachelor of Science in Financial Accounting at Nnamdi Azikiwe University from 2011 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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