Expert in stakeholder management, analysis, governance, testing coordination and data integration, leading to significant improvements in processing time and accuracy. Committed to driving business transformation and delivering innovative solutions to complex challenges through effective teamwork and cross-functional collaboration.
OAOpen to opportunities
Ola Abijo
@olaabijo
Experienced analyst in enhancing operational efficiency & optimising system & process performance.
United KingdomExperience
Work history, roles, and key accomplishments
MICurrent
Business Systems Analyst
Mosaic Insurance
Sep 2023 - Present (1 year 8 months)
Led cross-functional teams to streamline IT processes, enhancing system uptime and boosting user productivity. Implemented cutting-edge IT strategies, driving a major increase in project delivery speed and ensuring seamless software integration.
INDeveloped and configured policy administration systems for multiple insurance companies, implementing consumer duty regulations and ensuring compliance with industry standards.
CIBusiness Analyst/Delegated Authority
Convex Insurance
Apr 2023 - Sep 2023 (5 months)
Managed project to improve processing efficiency and reduce workload by implementing automated process steps and conducting capability assessments.
ATManaged projects from conception to completion, ensuring seamless transition to Windows 11 and improving operational efficiency.
AIBusiness Systems Analyst
Arch Insurance
May 2020 - Jan 2022 (1 year 8 months)
Managed the end-to-end networking architecture and mapping of all the systems connecting to the UI database according to management’s demands using APIs. Streamlined project workflows, increasing team productivity and reducing delivery times.
M2Senior Business Analyst
M247
Jan 2019 - May 2020 (1 year 4 months)
Integrated multiple billing systems to a new platform, revamped full CRM (Salesforce) system, and integrated with ServiceNow.
DI
Business Analyst
Direct Line insurance
Feb 2017 - Jan 2019 (1 year 11 months)
Worked on premium scoring project and integration of underwriting application to DVLA as a Business Analyst.
EE
Business Analyst/User Acceptance Tester
EDF Energy
Jan 2011 - Jan 2017 (6 years)
Worked on the creation of a customer portal and improvement of a contact centre legacy system, utilizing agile methodologies and conducting comprehensive GAP analysis to improve customer experience.
Education
Degrees, certifications, and relevant coursework
Ola hasn't added their education
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Software and tools used professionally
Availability
Open to opportunities
Location
United KingdomAuthorized to work in
Skills
IT InfrastructureWindows 11Communication SkillsSQLProject ManagementSalesforceCommunicationSalesAWSExcelBusiness DevelopmentProduct ManagementLeadershipSoftware EngineerCRMNegotiationSoftware DevelopmentSaaSCustomer SuccessAnalytical SkillsCustomer SupportDevOpsMySQLRelationship BuildingSoftware EngineeringRisk ManagementAgileWindowsMicrosoft OfficeComplianceStrategic PlanningTime ManagementFigmaCross Functional CollaborationProcess ImprovementRemote WorkRoot CauseRemote TeamInterpersonal SkillsAutomationNetworkingRelationship ManagementCustomer Relationship ManagementTrainingTeam ManagementProduct ManagerMicrosoft ExcelMS OfficeOrganizational SkillsPresentation SkillsDocumentationAIProgram ManagementWritten CommunicationChange ManagementProduct DesignPostgreSQLServiceNowKnow Your Customer (KYC)Customer Facing SupportCustomer CommunicationsCustomer EngagementCustomer Journey MappingUser ExperienceAPIsQuality AssuranceProduct DevelopmentScrumTestingAgile MethodologiesPowerPointAgile ScrumPrototypingMicrosoft Office SuiteConsultingUser TestingBusiness AnalystInsuranceAgile DevelopmentIntegrationTechnical DocumentationCloudAWS CloudBusiness Requirements ManagementBusiness TransformationIT ArchitectureStructured MethodologyUser StoriesRPABusiness Use Case ModelData AnalysisData CleansingData ManagementData MappingDatabasesProcess MappingRapid PrototypingScrum SprintsSDLCSystem ArchitectureSequel EclipseWatertraceAirtablePolicy administration systemsProcess AutomationPower BIScrum FrameworkConfluenceJiraBusiness ArchitectureData Flow Diagram (DFD)Software TestingSprint PlanningAnalysisWorkflow ManagementWorkshop managementPolicy administration softwareUATAWS toolsCPQIT Project ManagementFinancialForce
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