Customer service Representative
Administrative role
Looking for a job
Ogunfuyi Beatrice
@ogunfuyibeatrice
Dedicated CSR professional with 2 years of customer service and administrative experience. Open to remote opportunities.
NigeriaWhat I'm looking for
Dedicated Customer Service Representative with 2 years of progressive experience in CSR and administrative roles. Skilled in customer support, data management, and administrative coordination. Seeking remote opportunities to advance my career.
Experience
Work history, roles, and key accomplishments
AA
Administrative Officer (Secretary)
Apex Brilliant Academy
Jan 2026 - Sep 2026 (8 months)
Reconciled monthly budgets and invoices with 100% accuracy, coordinated appointments and executive correspondence, and maintained confidential staff and student records.
WL
Customer Service Representative
Westmead Supermarket Ltd
Jan 2025 - Dec 2025 (11 months)
Handled 50+ daily customer interactions, resolved 90%+ of issues at first contact, and provided order tracking and product guidance to over 100 customers weekly.
Education
Degrees, certifications, and relevant coursework
AL
Atingi Learning
Certification, Customer Care and Complaint Management
2026 -
Completed a certification in Customer Care and Complaint Management in 2026.
FO
Federal University Oye-Ekiti
Bachelor of Science, Biochemistry
2019 - 2024
Pursued a Bachelor of Science in Biochemistry, completing the program in 2024.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
NigeriaAuthorized to work in
United States
United KingdomSalary expectations
51k-100k USD
Skills
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