Open to opportunities

Aijuki Adeboyejo

@jukiecay

I am fluent in English, and I am fully comfortable working remotely and on site in a collaborative, high-volume setting.

Nigeria

Message

What I'm looking for

I’m looking for remote or international opportunities where I can provide strong administrative, customer services, and operational support—coordinating schedules, improving processes, and delivering high-quality customer service to help teams run efficiently.

I bring years of supervisory and customer service experience in fast-paced, on-site environments, along with strong leadership, organizational, and service delivery skills.

My professional background includes extensive customer service, administrative and operational experience, where I consistently demonstrated professionalism, attention to detail, and effective problem-solving. I am comfortable working in fast-paced environments that require multitasking, adaptability, and strong interpersonal skills. I understand the importance of leading by example, supporting team members, and maintaining a positive and customer-focused workplace culture. while upholding high standards of professionalism in customer service. I am detail-oriented, dependable, and experienced in supporting teams to meet performance and service goals.

I am fluent in English, hold post-secondary education credentials, and I am fully comfortable working remotely and on site in a collaborative, high-volume setting.

I am enthusiastic about the opportunity to contribute to the organisation’s commitment to exceptional customer experience and team performance. I look forward to the opportunity to discuss my application further.

I am open to sharing my detailed resume upon request.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant/PC

Current

TWC Media Ltd

Jan 2022 - Present (4 years 5 months)

Served as the primary administrative contact for internal teams, clients, and external partners, coordinating meetings, appointments, and project schedules. Maintained filing systems, tracked timelines and deliverables, and produced operational reports to support management decisions.

Administrative Support Operations Management Project Coordination Schedule Management Document Management Operational Reporting

Managing Director

Swift Network Enterprise

Apr 2018 - Jun 2024 (6 years 2 months)

Directed daily business operations, including strategic planning, staff supervision, and financial oversight. Implemented operational policies, resolved challenges, and introduced process improvements to sustain service delivery and growth.

Strategic Planning Operational Leadership Staff Supervision Policy Implementation Process Improvement Compliance Management Customer Service Operations

Customer Service Representative

Tolphemtools Solutions

Jul 2016 - Mar 2018 (1 year 8 months)

Handled high-volume customer inquiries, complaints, and service requests while processing orders and maintaining accurate transaction and service records. Improved customer retention by resolving issues promptly and strengthening client relationships.

Customer Service Complaint Handling Order Processing Client Relationship Management Transaction recording Service Delivery CRM Systems Conflict Resolution

Transaction Officer

First Bank of Nigeria

May 2014 - Jun 2016 (2 years 1 month)

Processed cash and cheque transactions while ensuring compliance with banking regulations and accurate account support. Collaborated on account balancing and used process efficiency initiatives to improve transaction turnaround time.

Banking Compliance Transaction Processing Process Efficiency Customer Support

Customer Care / Data Entry

EXP Marketing Nigeria

Mar 2013 - Apr 2014 (1 year 1 month)

Captured and processed marketing campaign data, maintaining accurate databases and preparing reports for marketing intelligence and performance analysis. Conducted follow-up calls to collect customer feedback and insights.

Report Preparation CRM Systems Internet Research

Water Analyst Intern

Federal Airports Authority of Nigeria

Oct 2011 - Feb 2012 (4 months)

Collected and analyzed water samples to support safety and quality compliance. Documented laboratory results and prepared compliance reports based on established procedures.

Sample Analysis Compliance Reporting HSE Compliance Quality Standards Report Writing