I’m looking for a remote role where I can use my strengths in customer service, administrative support, communication, organization, and problem-solving. I’m seeking a stable, growth-oriented company where I can contribute to a team, support customers or clients effectively, and take ownership of my responsibilities.
Looking for a job
Faith User
@faithuser12
I support customers and operations through responsive communication, CRM management, and efficient issue resolution.
NigeriaWhat I'm looking for
I've supported client enquiries, customer records, issue resolution, reporting, and daily operations at T C Luxury Homes, communicating professionally through email and telephone.
Previously, I handled public enquiries, prepared official documents and correspondence, maintained confidential records, and performed accurate data entry at Enugu South Local Government Council. I bring over three years of customer service experience supporting international clients remotely, with hands-on use of Zendesk, Salesforce, HubSpot, Microsoft Office, and Google Workspace.
Experience
Work history, roles, and key accomplishments
TH
Customer & Operations Officer
T C Luxury Homes
Oct 2024 - Aug 2025 (10 months)
Responded promptly to client enquiries through email and telephone while maintaining a professional customer experience. Maintained accurate customer and operational records using digital systems.
TH
Administrative & Operations Officer
T C Luxury Homes
Oct 2022 - Aug 2025 (2 years 10 months)
Responded to client enquiries via email and telephone, maintained accurate records, resolved concerns, and supported daily administrative operations.
Education
Degrees, certifications, and relevant coursework
CU
Caritas University
Bachelor of Science, Industrial Relations & Personnel Management
2013 - 2017
Bachelor of Science in Industrial Relations and Personnel Management from Caritas University, Enugu State, from 2013 to 2017.
Availability
Looking for a job
Location
Nigeria
United Kingdom
Germany
France
Spain
IsraelSalary expectations
10k-15k USD
Job categories
Customer SupportVirtual AssistantCustomer SupportCustomer ServiceAdministrative AssistantAppointment SetterOperations OfficerData Entry ClerkIT Support SpecialistCustomer RepresentativeCustomer Support RepresentativeCustomer Service Representative (CSR)Customer Experience RepresentativeCustomer Operations RepresentativeCustomer Service AssociatePart Time Customer Service RepresentativeCustomer Support Agent
Skills
Customer SupportProject ManagementVirtual AssistantCRMExcelSalesforceMicrosoft OfficeEnglishCustomer ServiceSalesEmail SupportChatPhone SupportZendeskHubSpotCRM ManagementComplaint ResolutionMicrosoft WordGoogle WorkspaceAdministrative SupportData EntryProblem SolvingProfessional communicationRemote CollaborationCalendar ManagementIT Support
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