Open to opportunities

Gabriel Adakole

@gabrieladakole

Message

I resolve customer concerns across phone, email, and chat while maintaining accurate CRM records.

Nigeria

Message

What I'm looking for

I'm looking for a customer service, operations, or administrative role where I can resolve customer concerns, maintain accurate records, support daily workflows, and contribute to a professional, solutions-oriented team.

I've handled high-volume inbound and outbound customer communications, resolving concerns across phone, email, and chat while maintaining a professional, consistent service experience. I also conduct follow-up and cold calls to support customer pipeline growth.

In operations support, I've maintained accurate records, processed documentation, prepared reports, coordinated scheduling, and helped streamline workflows across departments. I bring a solutions-oriented approach, careful attention to detail, and the ability to stay composed in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Administrative & Operations Assistant

Manufacturing Operations

Jan 2022 - Sep 2023 (1 year 8 months)

Maintained organized records, processed documentation, and supported daily administrative operations, scheduling, and internal communications. Prepared operational reports and collaborated with colleagues to streamline workflows.

Administrative Support Documentation Data Entry Scheduling Internal Communications Report Preparation Attention To Detail Time Management Collaboration

Customer Support Associate

Operations Support Team

Oct 2022 - Jun 2023 (8 months)

Handled high-volume inbound and outbound customer calls, responded to inquiries across phone, email, and chat, and resolved concerns at first point of contact. Conducted proactive follow-up and cold calls to support pipeline growth.