Tobi Ajibewa
@tobiajibewa
Multi-skilled customer service representative with strong administrative abilities.
What I'm looking for
I am a dedicated and efficient customer service representative with a proven track record in resolving customer complaints and providing exceptional service. My experience spans various roles, including administrative support and quality control, where I have honed my skills in communication, problem-solving, and teamwork. I thrive in fast-paced environments and am committed to maintaining high standards of service.
Throughout my career, I have demonstrated my ability to adapt and work under pressure, ensuring that customer needs are met promptly and effectively. I am now seeking a position that offers genuine opportunities for progression, where I can leverage my skills and contribute significantly to the success of the organization.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Firstsource
Jul 2024 - Present (1 year 2 months)
Currently working as a Customer Service Representative, responsible for resolving customer complaints, responding to inquiries, and maintaining service records. Focused on providing product information and ensuring customer satisfaction through effective communication and follow-up.
Customer Service Representative
Firstsource (Contact Centre)
Jan 2024 - Jun 2024 (5 months)
Worked as a Customer Service Representative in a hybrid role, handling customer inquiries and complaints, processing orders, and maintaining accurate service records. Ensured customer satisfaction through effective communication and follow-up.
Ecommerce Warehouse Operator
The Very Group
Oct 2023 - Dec 2023 (2 months)
Temporary role as an Ecommerce Warehouse Operator, responsible for packing and picking orders, ensuring accurate processing, and meeting customer needs effectively.
Administrative Assistant
United Bank for Africa
Aug 2020 - Sep 2023 (3 years 1 month)
Served as an Administrative Assistant, managing office operations, greeting visitors, handling correspondence, and supporting senior leaders with various administrative tasks.
Quality Control Chemist
Ekiti State Water Corporation
Jul 2018 - Jan 2019 (6 months)
Internship as a Quality Control Chemist, responsible for conducting inspections, documenting performance outcomes, and recommending solutions based on testing results.
Education
Degrees, certifications, and relevant coursework
Ekiti State University
Bachelor's degree, Chemistry
2017 - 2021
Grade: 2.1
Studied Chemistry and graduated with a 2.1 classification. The program included extensive laboratory work and theoretical knowledge in chemical principles.
Glory Years International High School
GCSE, Science
2010 - 2014
Grade: Pass
Completed secondary education with a focus on Science subjects, achieving a Pass grade.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Interested in hiring Tobi?
You can contact Tobi and 90k+ other talented remote workers on Himalayas.
Message TobiFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
