Chiagozigom Uzoamaka

I’m an administrative and customer service professional with three years of experience supporting schools, small businesses, and production teams, including remote support work via Upwork. I focus on the details that keep customers and offices running smoothly—scheduling, correspondence, recordkeeping, and day-to-day problem solving.

In customer-facing roles, I’ve supported 30+ customers a day through in-person service, phone, and WhatsApp, while keeping stock levels and inventory records accurate. I reconcile daily sales figures, handle complaints and questions across channels, and build relationships through consistent follow-through.

On the virtual side, I answered customer questions by email and chat through Zendesk, resolving issues without needing escalation. I also managed remote administrative tasks such as data entry, scheduling, and correspondence—keeping accurate records and staying consistent across ongoing client work.

I’m comfortable switching between in-person, phone, WhatsApp, and email/chat channels, and I pick up new support platforms quickly. Organized under pressure, reliable without reminders, and careful with confidential information, I’m looking for a remote customer care or virtual assistant role where communication truly matters.