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@nizeyimanajeanbosco
I am a dedicated IT support specialist with 3+ years' experience.
RwandaI am an IT Support Specialist with 3+ years' experience providing hands-on technical support and resolving 15+ cases daily to maintain uptime and user productivity.
I have led IT and media departments and founded technology ventures. I installed and managed devices for 80+ employees and maintained 20+ workstations while configuring Windows 10 builds via MECM.
I bring practical expertise across cloud platforms, networking, cybersecurity fundamentals, and ITSM/ITIL practices. My certifications cover cybersecurity, cloud security, and data protection.
I seek roles where I can drive system reliability, mentor teams, and implement scalable IT practices.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Ally Bosso Services LTD
Jun 2025 - Present (5 months)
Founded and operate an IT services company delivering hardware, software, and network support, creating user manuals and maintaining IT systems. Provide first-level support and continuous improvements to ensure system uptime and regulatory compliance.
Jesus Saves International Ministries Inc.
Jul 2021 - Present (4 years 4 months)
Managed IT and media operations for 80+ employees, installing and configuring laptops, phones, and printers to ensure reliable service. Researched trends and produced business development reports to support strategic planning.
Peek Rwanda Ltd
Jan 2021 - Oct 2023 (2 years 9 months)
Built and maintained IT infrastructure for 20+ workstations, performing network, software, and hardware troubleshooting and creating support documentation. Administered Windows 10 builds using Microsoft MECM and managed onboarding/offboarding processes.
Kirabo Shifra Foundation
Nov 2019 - May 2021 (1 year 6 months)
Provided first-level support and maintained IT systems and networks, troubleshooting connectivity issues and managing technical documentation. Tracked IT asset usage and supported implementation of new networking technologies to improve reliability.
Degrees, certifications, and relevant coursework
TUBachelor's Degree in Computer Systems, Computer Systems
2020 - 2024
Bachelor's Degree in Computer Systems at Trent University from January 2020 to December 2024.
A Level (Technical Secondary School), Computer Networking
2017 - 2019
Completed A level technical secondary studies in Computer Networking at IPRC Kigali from January 2017 to November 2019.
RwandaYou can contact Nizeyimana and 90k+ other talented remote workers on Himalayas.
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