Open to opportunities

Nizeyimana Jean Bosco

@nizeyimanajeanbosco

Message

I am a dedicated IT support specialist with 3+ years' experience.

Rwanda

Message

What I'm looking for

I seek a hands-on IT role where I can improve system reliability, lead teams, and expand cloud and cybersecurity responsibilities in a collaborative, growth-focused environment.

I am an IT Support Specialist with 3+ years' experience providing hands-on technical support and resolving 15+ cases daily to maintain uptime and user productivity.

I have led IT and media departments and founded technology ventures. I installed and managed devices for 80+ employees and maintained 20+ workstations while configuring Windows 10 builds via MECM.

I bring practical expertise across cloud platforms, networking, cybersecurity fundamentals, and ITSM/ITIL practices. My certifications cover cybersecurity, cloud security, and data protection.

I seek roles where I can drive system reliability, mentor teams, and implement scalable IT practices.

Experience

Work history, roles, and key accomplishments

Current

CEO & Founder

Current

Ally Bosso Services LTD

Jun 2025 - Present (3 months)

Founded and operate an IT services company delivering hardware, software, and network support, creating user manuals and maintaining IT systems. Provide first-level support and continuous improvements to ensure system uptime and regulatory compliance.

IT Support ITSM Technical Documentation User Support IT Compliance

Current

Director of IT & Media

Current

Jesus Saves International Ministries Inc.

Jul 2021 - Present (4 years 2 months)

Managed IT and media operations for 80+ employees, installing and configuring laptops, phones, and printers to ensure reliable service. Researched trends and produced business development reports to support strategic planning.

IT Support ITSM Windows Networking IT Asset Management Troubleshooting ITIL

CEO & Founder

Peek Rwanda Ltd

Jan 2021 - Oct 2023 (2 years 9 months)

Built and maintained IT infrastructure for 20+ workstations, performing network, software, and hardware troubleshooting and creating support documentation. Administered Windows 10 builds using Microsoft MECM and managed onboarding/offboarding processes.

Windows 10 Troubleshooting Network Administration User Onboarding IT Compliance

Director of IT & Media

Kirabo Shifra Foundation

Nov 2019 - May 2021 (1 year 6 months)

Provided first-level support and maintained IT systems and networks, troubleshooting connectivity issues and managing technical documentation. Tracked IT asset usage and supported implementation of new networking technologies to improve reliability.

Help Desk Support IT Asset Management Technical Documentation Windows User Support