Open to opportunities

Hill Angelot

@hillangelot

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I support reliable IT systems, networks, and user onboarding automation.

Rwanda

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What I'm looking for

I'm seeking a remote or on-site IT role where I can apply my hardware, networking, user support, and automation skills while continuing to grow in a dynamic team environment.

I've supported parliamentary staff at the Rwandan Parliament's Chamber of Deputies through hardware setup, network troubleshooting, and end-user IT support.

I installed, configured, and maintained desktop and laptop hardware, resolved connectivity issues, and worked with ISPs to maintain uptime. I also tracked support tickets and achieved a 90% resolution rate within SLA.

I helped deploy and update internal software applications while building Python and JavaScript automation scripts. My user onboarding automation script generated and emailed staff credentials, reducing setup time by 30%.

I also contributed to a parliamentary network upgrade by migrating file sharing to a cloud solution, improving speeds by 40%. I'm looking to keep growing in a remote or on-site IT role within a dynamic team.

Experience

Work history, roles, and key accomplishments

IT Intern

Chamber of Deputies, Rwandan Parliament

Aug 2022 - Jul 2024 (1 year 11 months)

Installed and maintained hardware, resolved network issues, and supported internal software deployments. Provided end-user training and achieved a 90% resolution rate within SLA.