I am looking to build on and hone the skills I've established working in various customer service roles throughout my career. Being part of a fast-growing and dynamic team is something that excites me. I thrive in a collaborative environment where everyone is free to share ideas that will further enhance the guest experience.
Nick Glazener
@nickglazener
I'm a hospitality and customer service professional based in Chicago.
United StatesWhat I'm looking for
My core competencies include guest services, hospitality, resort operations, and leadership. Providing personalized and memorable experiences for my guests is something I take great pride in. I use data-driven insights and best practices to enhance our service standards and customer satisfaction. I enjoy collaborating with a diverse and talented team of colleagues, and I am always eager to learn new skills and take on new challenges in my career.
Experience
In Room Dining Supervisor
Peninsula Hotels
Sep 2022 - Present (1 year 8 months)
I joined the Peninsula Chicago because it's afforded me the opportunity to work for one of the most respected names in the hospitality world. In my year with the company I've learned a number of invaluable skills that enable me to effectively help lead a team.
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