Mahmoud Kotb

I’m a customer support professional focused on customer communication, sales, and logistics—helping clients feel heard and supported from first contact through resolution. I handle email and phone inquiries confidently and build long-term client relationships.

In my recent roles, I’ve managed client relationships through the property buying and selling process, explaining features and pricing clearly while responding via phone, WhatsApp, and email. I’ve also coordinated logistics operations, maintaining accurate records, controlling inventory, and working across departments to resolve issues quickly.

Strong English communication (B2), solid time management, and a comfortable remote work style define how I operate. I’m now seeking a full-time remote Customer Support, Virtual Assistant, or Client Success opportunity where I can deliver reliable, organized support.